Distribution Center Operations Manager

American Tire Distributors•Jacksonville, FL

About The Position

The Distribution Center Operations Manager oversees and supervises daily distribution center operations, focusing on transportation and/or warehouse management. The manager leads assigned shifts and directly manages warehouse associates and/or drivers. Working closely with the General Manager, this role helps ensure the facility meets safety, compliance, quality, and delivery goals while coaching and developing the team. The position also contributes to deploying and executing supply chain strategy and driving continuous improvement within the distribution center. The role provides leadership for day-to-day shift activities, supports the DC General Manager, and helps build an engaged, values-based culture. It includes recruiting, training, mentoring, onboarding, and managing employee performance, as well as addressing employee relations or performance concerns in consultation with Human Resources when needed. The position is based in a warehouse environment, with exposure to weather conditions and usually moderate noise. Travel is required 5% of the time. Physical activities may include standing, walking, sitting, handling objects or tools, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, and occasionally lifting products up to approximately 50 pounds. Tires weighing more than approximately 50 pounds may require rolling, destacking, or team lifting.

Requirements

  • High school diploma or GED; the qualifications section also lists a bachelor's degree, without clarifying whether it is required.
  • Five years of related experience.
  • Two to three years of supervisory experience preferred.
  • Ability to manage warehouse and/or transportation operations and lead employees across assigned shifts.
  • Skills in data collection and analysis, inventory management, work scheduling, planning and organizing, policy and procedures, and review and reporting.
  • Effective communication, decision-making, accountability, collaboration, talent development, and results-driving skills.
  • Ability to travel 5% of the time.
  • Ability to perform the described warehouse physical demands, including occasional lifting of products weighing up to approximately 50 pounds and handling heavier tires through rolling, destacking, or team lifting.

Nice To Haves

  • Two to three years of supervisory experience.
  • Bachelor's degree, as listed alongside high school diploma or GED in the qualifications section.

Responsibilities

  • Adhere to ATD quality standards, health and safety requirements, legal compliance, environmental policies, Standard Operating Process deliverables, and general duty of care.
  • Select, recruit, train, and mentor employees to support team development.
  • Investigate employee relations or performance concerns in a timely manner and implement disciplinary action as needed in consultation with Human Resources.
  • Lead daily distribution center huddles to clarify work tasks, expectations, and deliverables, while building engagement and a values-based culture.
  • Onboard and train team members; coach, motivate, and manage performance.
  • Lead and manage day-to-day activities for warehouse associates and/or delivery associates assigned to different shifts.
  • Provide leadership support to the DC General Manager.
  • Contribute to deploying and executing supply chain strategy and driving continuous improvement in the distribution center.
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