Sr. HR Manager- Data Center Operations (Onsite - Greater Milwaukee / Mt Pleasant, WI)

Microsoft•Milwaukee, WI

9d•$106,400 - $203,600•Onsite

About The Position

Microsoft is seeking a Senior HR Manager to support its growing datacenter campus in the Greater Milwaukee area. The role is onsite and serves as the dedicated HR manager for a 24/7 operation supporting more than 250 employees. The manager partners with leaders, managers, employees, and Microsoft’s broader HR organization to shape culture, strengthen engagement, support organizational success, and contribute to a positive workplace experience. This position provides strategic HR guidance in a technical, mission-critical environment, including labor relations support within a represented workforce. The HR Manager advises leaders through growth and transformation, responds to employee and manager concerns, develops people strategies and programs, supports change management, and works across HR teams to deliver services. The role also contributes to crisis preparedness and response, disaster recovery, compliance, and effective labor-management relationships. Regular onsite engagement is expected, including some evenings and weekends to connect with employees and managers on evening and night shifts.

Requirements

Bachelor’s degree in Human Resources, Legal, Business, Psychology, or a related field and 7+ years of HR or related experience involving applicable employment laws and policies, such as hiring, training, or performance management; equivalent experience is also accepted.
3+ years of experience in large-scale environments with 500+ employees, frontline environments, or operational environments, or equivalent experience.
3+ years of experience partnering with senior stakeholders.

Nice To Haves

Master’s degree in Human Resources, Legal, Business, Psychology, or a related field.
Demonstrated labor relations experience, including direct involvement with collective bargaining and/or relationships with employee representative bodies such as unions or works councils.
Human Resources professional certification, such as PHR, SPHR, or SHRM.
5+ years of experience partnering with a broad network of clients and across HR to deliver effective business solutions.
Experience in a production, mission-critical 24/7 environment, such as manufacturing, warehouse, retail, military, or physical operations in IT or critical infrastructure.
General knowledge of U.S. employment and labor laws.
Ability to build and maintain strong relationships with employees at all organizational levels.
Experience facilitating and supporting change management initiatives.
Excellent communication and interpersonal skills.
Ability to handle sensitive information confidentially.
Organizational and time-management skills.

Responsibilities

Build an understanding of local employee and manager experiences, workplace risks, and culture through onsite engagement and relationship-building, and provide context and guidance to datacenter leadership and HR.
Develop and execute people strategies and programs that support a positive work environment and improve employee engagement in partnership with metro leadership.
Serve as a trusted, neutral resource for employees and managers seeking support with HR questions and concerns, using Microsoft’s HR operating model.
Advocate for employees by considering their lived experiences, not only the implementation of processes.
Provide timely support for urgent employee and manager questions in accordance with Microsoft policies and processes.
Be onsite during some evenings and weekends to connect with employees and managers on evening and night shifts.
Partner across the HR model to support delivery of HR services, including onboarding, offboarding, statutory reporting, tracking, and reporting.
Champion change management across the metro and fleet through communication, partnership, and workforce-focused execution.
Participate in datacenter leadership and team meetings, providing HR perspectives on site strategy, goals, and challenges.
Partner with Boydton metro leadership and the HR Business Partner team to develop team capabilities through training, coaching, and feedback.
Compile and share employee and organizational insights with leaders and partners, and propose solutions and risk assessment plans.
Support interventions intended to improve leadership and team performance.
Design and implement manager capability-building efforts tailored to site professions, shifts, and needs, using existing broader resources where appropriate.
Identify and implement people-focused interventions to strengthen engagement, manager effectiveness, and team culture, and scale effective practices across the fleet.
Partner with CO+I HR Business Partners on HR projects and initiatives.
Collaborate with GTA, recruiters, and the broader HR team to support recruitment and onboarding for the site.
Identify opportunities to engage local communities and promote culture with professional networks, schools, community-based organizations, and other stakeholders.
Partner with leadership to design and coordinate crisis management strategy, including emergency response, disaster recovery, risk management, communications, and business continuity.
Support employees during and after a crisis by activating Employee Assistance Programs and employee well-being programs.
Maintain current knowledge of laws, regulations, standards, and emerging trends affecting HR policies and their execution.
Ensure compliance with applicable labor laws and regulatory requirements, and provide information to leadership in response to questions.
Own and manage labor relations activities, partnering with leaders and employee representation stakeholders to support labor-agreement compliance, resolve workforce issues, and maintain effective labor-management relationships.
Support localization and updating of policies and procedures for managed projects and programs by analyzing trends and making recommendations to HR Business Partners; may manage or initiate updates in collaboration with other HR disciplines.
Embody Microsoft’s culture and values.