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The Department of Developmental Services (DDS) is offering a career growth opportunity for a motivated and talented individual to serve as a Human Services Coordinator Supervisor. This role involves overseeing Adult Human Services Coordinators and is based in the South Valley Area Office in Southbridge, MA. The Human Service Coordinator Supervisor (HSC II) will collaborate with assigned staff and the Area Office Management Team to foster respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholders relevant to the Area Office and Department's work. This position provides direct supervision, support, consultation, and orientation to Human Service Coordinator I's and other staff. The HSC II is a key member of the Area Office management team, contributing to the planning and resource allocation for community services. Responsibilities include planning, prioritizing, and coordinating the work of assigned staff, which encompasses administrative, supportive, and educational components. The role involves monitoring Individual Service Plans, ensuring compliance with all relevant policies and procedures, and maintaining case documentation according to standards. The HSC II will identify and address individual cases involving health, safety, risk, and changing needs, escalating them to the Area Director or designees while actively engaging in problem-solving. Additionally, the position requires consistent performance planning, feedback, and evaluations for assigned staff. The SCII will supervise SCI's for Autism Only caseloads, Self-directed services caseloads, Transitional, Children's, and Adults with Intellectual disabilities. Other related duties as required.
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Job Type
Full-time
Career Level
Mid Level

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