CCBHC Mental Health Professional (Case Manager)

Metropolitan Family Services • Merrionette Park, IL

4d • $45,000 - $55,000

About The Position

Metropolitan Family Services is seeking a compassionate and motivated Mental Health Professional to join its Merrionette Park team. The position provides behavioral health case management and related services to clients, including care coordination, resource linkage, counseling and skills support, crisis response, and collaboration with families and community providers. The role serves clients with complex needs, including serious mental illness, serious emotional disturbance, or substance use disorders, and supports continuity of care across community, home, hospital, and other service settings.

The position assists with IM+CANS assessments and the development and implementation of Individualized Assessment and Treatment Plans. It maintains an assigned community and home-based caseload, documents services in the electronic health record, completes agency and CCBHC reporting, and participates in supervision, meetings, and training. Work includes travel between sites and some evenings, weekends, and on-call assignments.

Requirements

• Bachelor’s degree in a human services field, or a bachelor’s degree in any field with two years of documented clinical experience in a mental health setting.
• Obtain and maintain IM+CANS certification.
• Ability to maintain an assigned community and home-based caseload and travel to service locations.
• Ability to work independently, produce high-quality work, and maintain punctuality, reliability, and a flexible schedule.
• Ability to work effectively with diverse individuals and groups, including clients with significant behavioral health needs, and demonstrate commitment to social justice and advocacy.
• Driving for work is required; transportation of clients in a personally owned vehicle is preferred.
• Travel between sites is required.

Nice To Haves

• Certified Alcohol and Drug Counselor (CADC), or experience working with clients with substance use disorders.
• Bilingual in Spanish.

Responsibilities

• Assist with IM+CANS assessments by gathering information about clients’ medical, social, legal, educational, and housing needs, and help develop and implement the Individualized Assessment and Treatment Plan (IATP). Perform open access as assigned.
• Provide care coordination and connect clients to agency and community resources, including public benefits, financial budgeting supports, medical care, housing, employment, and other identified services; identify resource gaps and access barriers.
• Provide time-limited, targeted case management for clients with complex needs, including serious mental illness, serious emotional disturbance, or substance use disorders.
• Support clients at risk of suicide or overdose, experiencing crises or homelessness, transitioning from incarceration or institutional care, or receiving supported housing and supported employment services.
• Provide individual and group counseling, community support, skills training, medication training and monitoring, health education, advocacy, and crisis intervention within assigned responsibilities and supervision.
• Work with clients to prioritize needs, establish mutually agreed-upon goals, and integrate care coordination and case management goals and service linkages into the IATP; monitor access, follow-through, and progress and adjust supports with the treatment team.
• Respond to client and family needs between scheduled sessions, including crises; monitor assigned emergency department and inpatient alerts, follow up after discharge, and facilitate appointments and continuity of care.
• Coordinate care with families, multidisciplinary professionals, internal providers, and external partners such as schools, DCFS, hospitals, and community agencies.
• Provide client and family education and assist with educational materials and presentations as assigned.
• May serve on regional or agency-wide committees.
• Meet agency expectations for direct service quantity, quality, and fidelity to evidence-based practices.
• Document each contact and service and other required information promptly and accurately in the electronic health record; complete agency and CCBHC reporting.
• Participate in required supervision, agency and site meetings, and training.
• Work some evenings, weekends, and on call as assigned.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employer contributions of $2,000 to individual and $4,000 to family HSA accounts, prorated to the benefits start date
• Free general medicine and behavioral health Teladoc services for team members
• Ascensus 401(k) plan with a 4% employer match, vested at 100% on the first day of eligibility
• $2,500 sign-on bonus for full-time first-time employees, paid in installments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level