Mental Health Case Manager

Military Treatment Facilities under DHA • Tinker AFB, OK

5d • Onsite

About The Position

This position is located at Tinker Air Force Base in Oklahoma and is a Direct Hire Solicitation. The Mental Health Case Manager manages and implements the Defense Health Agency System of Care and Mental Health Caring Communication/Case Management Program to support safe, optimal, and cost-effective care. The role conducts complex mental health assessments, interviews, and evaluations; identifies high-risk patients; and develops appropriate treatment plans. It also supports patients through psychoeducation, skills training, brief interventions, safety planning, and crisis response, including suicide risk mitigation.

The position leads weekly At Risk/Multi Disciplinary Treatment Planning meetings for high-interest and complex patients, analyzes program data and clinical trends to recommend quality improvements, and manages program resources, procedures, and community partnerships. The role also develops local operating procedures and guidelines to meet the needs of the Medical Treatment Facility. Recruitment or relocation incentives, salary negotiation for candidates new to Federal service, student loan repayment, and retention incentives may be authorized under specified circumstances.

Requirements

• Bachelor's or graduate degree (or higher) with major study in an academic field related to the medical field, health sciences, or allied sciences appropriate to the work; the degree must be from an appropriately accredited program.
• One year of specialized experience performing mental health assessments, providing individual or group support on mental health topics, and assisting patients with access to healthcare systems or resources. Education cannot substitute for this experience requirement.
• Must be a U.S. citizen and provide proof of U.S. citizenship.
• Must complete a suitability or fitness determination and required personnel security investigation.
• Must consent to seasonal influenza vaccination or provide a recognized exemption.
• Tuberculin (TB) testing is required.
• Must complete pre-employment screening and consent to random drug urinalysis testing as a Testing Designated Position.
• Must obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association; advanced certification does not replace BLS.
• May be required to work on call during irregular hours, including evenings, weekends, holidays, and varying schedules.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Must complete a one-year probationary period.
• Direct deposit of pay is required.

Responsibilities

• Manage and implement the Defense Health Agency System of Care and Mental Health Caring Communication/Case Management Program operations to ensure safe, optimal care, maximize resources, and contain costs.
• Conduct complex mental health assessments, interviews, and evaluations to identify high-risk patients and develop appropriate treatment plans.
• Provide patient support through psychoeducation, skills training, brief interventions, safety planning, and crisis response, including suicide risk mitigation.
• Lead weekly At Risk/Multi Disciplinary Treatment Planning meetings to synchronize care strategies for high-interest and complex patients.
• Analyze program data, clinical metrics, and patient trends; recommend quality improvement initiatives to enhance care efficiency across the medical treatment facility.
• Manage program resources, procedures, and community partnerships to improve healthcare access, streamline service integration, and support patient needs such as housing, employment, and financial assistance.
• Develop local operating procedures and guidelines to ensure the needs of the Medical Treatment Facility are met.

Benefits

• A federal employee benefits package is available to eligible employees and their families; specific eligibility depends on position type.
• Recruitment or relocation incentives may be authorized for highly qualified candidates.
• Salary negotiation may be available for candidates new to Federal service.
• Student loan repayment may be authorized.
• Non-Federal work experience may be creditable for leave purposes.
• Retention incentive may be authorized for highly qualified candidates.
• Permanent Change of Station (PCS) allowances may be authorized subject to applicable rules and an agency determination.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior