Mental Health Case Manager

Military Treatment Facilities under DHA•Bethesda, MD

About The Position

The Mental Health Case Manager maintains responsibility for program management and implementation of the Defense Health Agency System of Care, Mental Health Caring Communication / Case Management Program operations. The position involves conducting complex mental health assessments and interviews, analyzing healthcare plans and resources, and supporting optimal patient outcomes by aligning treatment plans with best practices and individual patient needs. The incumbent provides individual and group support, psychoeducation, and skills training on topics such as stress management, coping mechanisms, and relapse prevention. The role also develops and recommends strategies to improve healthcare access, reduce administrative barriers for beneficiaries, and enhance treatment-facility efficiency. The incumbent provides training, education, counseling, and clinical assistance in mental health case management techniques to nursing personnel, medical students, interns/residents, staff physicians, and administrators.

Requirements

Bachelor's or graduate degree with major study in an academic field related to the medical field, health sciences, or allied sciences appropriate to the position, from an accredited program.
One year of specialized experience performing mental health assessments, providing individual or group support on mental health topics, and assisting patients with access to healthcare systems or resources.
Specialized experience must be gained through experience alone; education cannot substitute for the required experience.
Must be able to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment.
Must meet suitability or fitness requirements based on a background investigation; a credit check is required.
Must meet mandatory seasonal influenza vaccination requirements unless exempted for medical or religious reasons, with exemption documentation provided upon hire.
Immunization screening is required; Hepatitis B immunization is required for positions involving direct patient contact, and other immunizations may be required based on the position.
Tuberculosis testing is required.
Must report to work or remain at work during severe weather or other emergencies as required for mission-essential operations.
Must be able to work any day or shift, including evenings, nights, weekends, holidays, or on-call, as mission requirements necessitate.
U.S. citizenship and proof of citizenship are required.
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
Must complete a one-year probationary period.
Direct deposit of pay is required.
Foreign education used to meet qualification requirements must be evaluated as equivalent to an accredited U.S. education program or receive full credit from a U.S.-accredited college or university.

Nice To Haves

Recruitment or relocation incentives may be authorized for highly qualified candidates.

Responsibilities

Perform complex assessments, conduct interviews, and analyze healthcare plans and resources.
Facilitate optimal patient outcomes by aligning treatment plans with best practices and each patient's needs.
Provide individual and group support, psychoeducation, and skills training on stress management, coping mechanisms, and relapse prevention.
Develop and recommend strategies to improve healthcare access, reduce administrative barriers for beneficiaries, and enhance treatment-facility efficiency.
Conduct training, education, counseling, and clinical assistance in mental health case management techniques for nursing personnel, medical students, interns/residents, staff physicians, and administrators.