Mental Health Case Manager

Military Treatment Facilities under DHA • Cheyenne, WY

1d • Onsite

About The Position

This position is located at F.E. Warren Air Force Base, Wyoming, and is a Direct Hire Solicitation. The Mental Health Case Manager facilitates optimal patient outcomes by aligning treatment plans with best practices and each patient's needs. The role serves as an expert mental health case manager and member of a multidisciplinary team of medical professionals to identify high-risk and high-cost diagnoses. The position monitors, tracks, and intervenes as patients transition between levels of care; observes and evaluates patient behavior and responses; and updates treatment plans in consultation with the healthcare team. The case manager also liaises with local, state, and federal agencies to gather regulations, policy documentation, and resource materials, contributing to procedural guidelines that improve access to existing programs. The role designs timeline-based care protocols to ensure high-quality, cost-effective healthcare for patients and beneficiaries under case management.

Appointment may be subject to a suitability or fitness determination following a background investigation, and a Personnel Security Investigation is required. Selectees must consent to seasonal influenza vaccination or provide a recognized exemption. Immunization screening is required; Hepatitis B immunization is required for positions involving direct patient contact, and other immunizations may be required depending on the position. The employee must obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association; advanced certification does not replace BLS. This is a Testing Designated Position subject to pre-employment screening and random drug testing, including random urinalysis.

Applicants must be U.S. citizens and meet the education and experience requirements. The basic education requirement is a bachelor's or graduate degree in a major related to the medical field, health sciences, or allied sciences, from an appropriately accredited program. In addition, applicants must have one year of specialized experience conducting patient assessments or monitoring progress, coordinating with medical providers to ensure continuity of care, and participating on a multidisciplinary treatment team reviewing patient cases. Education cannot be substituted for the required experience. Foreign education must be evaluated as described in the posting.

Additional conditions include proof of U.S. citizenship, Selective Service certification for applicable male applicants, a one-year probationary period, and direct deposit of pay. Multiple positions may be filled. PCS costs are not authorized. Salary includes applicable locality pay or Local Market Supplement.

Requirements

• Bachelor's or graduate degree with a major related to the medical field, health sciences, or allied sciences, from an appropriately accredited educational program.
• One year of specialized experience conducting patient assessments or monitoring patient progress, coordinating with medical providers to ensure continuity of care, and participating as a member of a multidisciplinary treatment team reviewing patient cases.
• The specialized experience requirement must be met through experience; education cannot substitute for it.
• Must be a U.S. citizen and provide proof of U.S. citizenship.
• Must obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association.
• Must meet applicable immunization requirements, including Hepatitis B immunization for positions involving direct patient contact; seasonal influenza vaccination or a recognized exemption is required.
• Must consent to pre-employment screening and random drug testing, including random urinalysis.
• Must undergo a Personnel Security Investigation and may be subject to a suitability or fitness determination.
• Applicable male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Must complete a one-year probationary period.

Responsibilities

• Align treatment plans with best practices and individual patient needs to facilitate optimal outcomes.
• Serve as an expert mental health case manager and multidisciplinary team member to identify high-risk and high-cost diagnoses.
• Monitor, track, and intervene as patients transition between levels of care.
• Observe and evaluate patient behavior and responses, and update treatment plans in consultation with the healthcare team.
• Liaise with local, state, and federal agencies to gather regulations, policy documentation, and resource materials.
• Contribute to procedural guidelines that improve patient access to existing programs.
• Design timeline-based care protocols to support high-quality, cost-effective healthcare for patients and beneficiaries under case management.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior