Mental Health Case Manager

Military Treatment Facilities under DHA • Holloman AFB, NM

7h • Onsite

About The Position

This position is located at the 49th Medical Group, Holloman Air Force Base, New Mexico. The Mental Health Case Manager serves on a multidisciplinary behavioral health team, specializing in identifying high-risk and high-cost diagnoses. The role supports patient success through direct intervention and advocacy, observes patient behavior and treatment response, and adjusts levels of care in consultation with the broader healthcare team to ensure diagnosed conditions are addressed. The incumbent coordinates care among treating facilities, command, and medical teams within Defense Health Agency guidance, while integrating family support and personalized safety plans. The position also involves training, counseling, clinical assistance, and liaison work with local, state, and federal agencies.

The position is designated Emergency Essential and is a Testing Designated Position subject to pre-employment screening and random drug testing. It may require work outside normal duty hours to support classes, driving between work sites, medical examinations and immunization screening, tuberculosis testing, and current Basic Life Support certification. Appointment may require a suitability or fitness determination and background investigation, including recurring interaction-related checks concerning children and youth. Selectees may need to consent to seasonal influenza vaccination or provide a recognized exemption. A recruitment or relocation incentive may be authorized; advanced in-hire consideration for candidates new to Federal service and advanced leave accrual may also be considered. Permanent Change of Station costs are not authorized.

Requirements

• U.S. citizenship.
• A bachelor's or graduate (or higher) degree with major study in an academic field related to medicine, health sciences, or allied sciences appropriate to the work; the program must have been accredited by an accrediting body recognized by the U.S. Department of Education when the degree was obtained.
• One year of specialized experience conducting behavioral health assessments or interviews, coordinating behavioral health care plans with a multidisciplinary team, and evaluating the appropriateness, quality, or cost effectiveness of care.
• Specialized experience must be demonstrated through experience; education cannot substitute for the required experience.
• A background investigation and suitability or fitness determination may be required.
• Seasonal influenza vaccination or a recognized exemption may be required.
• A pre-placement medical examination and immunization screening may be required; Hepatitis B immunization is required for positions with direct patient contact, and other immunizations may be required depending on the position.
• May need a valid operator's license to drive a motor vehicle to and from work sites.
• Tuberculosis testing may be required.
• May need to obtain and maintain current Basic Life Support certification through the American Red Cross or American Heart Association; advanced certification does not supersede BLS.
• Consent to pre-employment screening and random drug urinalysis testing is required.
• Foreign education used to meet qualification requirements must be evaluated as equivalent to accredited U.S. education, or receive full credit at an accredited U.S. college or university.

Responsibilities

• Serve as a behavioral health case manager on a multidisciplinary team, specializing in identifying high-risk and high-cost diagnoses.
• Facilitate patient success through direct intervention and advocacy.
• Observe patient behavior and response to treatment, and adjust levels of care in consultation with the broader healthcare team to ensure diagnosed conditions are addressed.
• Coordinate care between treating facilities, command, and medical teams within Defense Health Agency guidance.
• Integrate family support and personalized safety plans into care coordination.
• Coordinate the weekly At-Risk/Multi-Disciplinary Treatment Planning (ARCT/MDTP) meeting.
• Provide direct training, counseling, and clinical assistance to a wide range of personnel.
• Serve as a liaison for the Military Treatment Facility with local, state, and federal agencies.

Benefits

• A recruitment or relocation incentive may be authorized.
• Advanced in-hire consideration may be considered for candidates new to Federal service.
• Advanced leave accrual may be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level