Mental Health Case Manager

Military Treatment Facilities under DHA • Dyess AFB, TX

22h • Onsite

About The Position

This position is located at Dyess Air Force Base, Texas, and is a Direct Hire Solicitation. The Mental Health Case Manager serves as an expert case manager and member of a multidisciplinary medical and professional team, identifying high-risk and high-cost diagnoses. The position supports optimal patient outcomes by aligning treatment plans with best practices and each patient’s needs, and by designing timeline-based care protocols for high-quality, cost-effective healthcare for patients and beneficiaries under case management.

The case manager observes and evaluates patient behavior and responses, updates treatment plans in consultation with the healthcare team, and monitors and intervenes as patients transition between levels of care. The role also liaises with local, state, and federal agencies to gather regulations, policy documentation, and resource materials that contribute to procedural guidelines and improve patient access to existing programs.

Appointment may be subject to a suitability or fitness determination and a background investigation; a Personnel Security Investigation is required. Selectees must consent to seasonal influenza vaccination or provide a recognized exemption. Immunization screening is required, Hepatitis B immunization is required for positions with direct patient contact, and other immunizations may be required depending on the position. The employee must obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association; advanced certification does not replace BLS. Moderate to heavy lifting up to 20 pounds may be required.

Applicants must be U.S. citizens and meet the education and experience requirements. The basic education requirement is a bachelor’s or graduate degree in a field related to medicine, health sciences, or allied sciences, from an appropriately accredited program. Applicants must also have one year of specialized experience in patient assessment or progress monitoring, care coordination with medical providers, and participation on a multidisciplinary treatment team reviewing patient cases. Education cannot substitute for this experience requirement. Foreign education used to qualify must be evaluated as described in the posting.

The position requires proof of U.S. citizenship and direct deposit of pay. A one-year probationary period applies. Multiple positions may be filled. Permanent Change of Station costs are not authorized.

Requirements

• U.S. citizenship.
• A bachelor’s or graduate degree in an academic field related to medicine, health sciences, or allied sciences, from an appropriately accredited educational program.
• One year of specialized experience conducting patient assessments or monitoring patient progress, coordinating with medical providers to ensure continuity of care, and participating on a multidisciplinary treatment team reviewing patient cases.
• Must qualify through experience alone; education cannot substitute for the required specialized experience.
• Must obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross or American Heart Association; advanced certification does not supersede BLS.
• Must complete a Personnel Security Investigation and may be subject to a suitability or fitness determination.
• Must consent to seasonal influenza vaccination or provide a recognized exemption; immunization screening is required.
• Hepatitis B immunization is required for positions with direct patient contact; other immunizations may be required depending on the position.
• Must provide proof of U.S. citizenship.
• Must complete a one-year probationary period and use direct deposit of pay.

Responsibilities

• Serve as an expert mental health case manager and member of a multidisciplinary medical and professional team to identify high-risk and high-cost diagnoses.
• Align treatment plans with best practices and each patient’s unique needs to facilitate optimal outcomes.
• Design timeline-based care protocols to support high-quality, cost-effective healthcare for patients and beneficiaries under case management.
• Observe and evaluate patient behavior and responses, updating treatment plans in consultation with the healthcare team.
• Monitor, track, and intervene as patients transition between levels of care.
• Liaise with local, state, and federal agencies to gather regulations, policy documentation, and resource materials.
• Contribute to procedural guidelines that improve patient access to existing programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior