Mental Health Case Manager
About The Position
The Mental Health Case Manager provides supportive care to children with mental health diagnoses and their families in Montgomery County. The role helps families navigate complex systems, access behavioral health services, and coordinate additional resources and supports identified in service plans. The position includes service planning, case management, coordination with other agency providers, and supportive counseling, with an emphasis on face-to-face service delivery. The case manager makes home, school, hospital, and community visits based on client needs and travels throughout Montgomery County to meet with clients, families, schools, and providers. The role supports a caseload of up to 30 clients, meets weekly with the team and supervisors, fulfills weekly billable-hour requirements, and participates in a rotating 24/7 mental health crisis support on-call schedule. A varied Monday–Friday schedule between 8:30 a.m. and 8:30 p.m. is required, including three evenings per week. The position uses company-provided equipment for documentation and outreach and applies the five core values of Trauma-Informed Care: Safety, Trustworthiness, Choice, Collaboration, and Empowerment. Compensation is $19 per hour, with an annual salary increase and a monthly reward structure for exceeding billing requirements. The role offers a flexible hybrid schedule and benefits subject to eligibility requirements.
Requirements
- At least 12 credits of coursework related to Human Services, Psychology, or a related field.
- One or more years of direct clinical experience working with children, youth, and families.
- Ability to manage a varied Monday–Friday work schedule between 8:30 a.m. and 8:30 p.m., including three required evenings per week.
- Ability to travel throughout Montgomery County to meet face-to-face with clients, families, schools, and providers.
Nice To Haves
- Bilingual in Spanish.
Responsibilities
- Assist in completing a comprehensive assessment and treatment plan for each referred client.
- Ensure consumers on the assigned caseload receive an environmental matrix to identify skill deficits and strengths and establish treatment goals.
- Complete a written strength assessment and develop and implement a written service plan for each assigned consumer.
- Provide services to diffuse or resolve crises and help prevent unnecessary use of emergency rooms, inpatient services, and mental health court.
- Connect consumers with behavioral health and social service agencies to prevent gaps in service.
- Make daily home, school, hospital, and community-based visits as needed; travel throughout Montgomery County to meet with clients, families, schools, and providers.
- Use the provided iPad and cell phone for documentation, client and provider outreach, and resource coordination.
- Access community resources and child-serving systems in Montgomery and Bucks Counties.
- Participate in weekly team meetings and supervision.
- Meet weekly billable-hour requirements.
- Manage a caseload of up to 30 clients.
- Provide on-call support for 24/7 mental health crisis support in rotation with other program staff.
- Apply the five core values of Trauma-Informed Care—Safety, Trustworthiness, Choice, Collaboration, and Empowerment—in all work practices.
Benefits
- Annual salary increase.
- Flexible hybrid schedule.
- Monthly reward structure for exceeding billing requirements.
- Medical and vision benefits available on the first day of employment, with three plan options through Independence Blue Cross.
- Dental benefits available on the first day of employment, with two plan options through Guardian.
- Ancillary benefits available on the first day of employment, including Accident, Critical Illness, Cancer, and Short Term Disability coverage.
- Employer-paid Long Term Disability and a $50,000 life insurance policy.
- Nine paid holidays.
- 17 days of paid time off, with additional days added based on years of service.
- Paid parental leave.
- Tuition reimbursement.
- 401(k) plan with company match and profit sharing.
- Mileage and expense reimbursement for travel and training.
- Company-issued equipment.
- Clearance reimbursement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
