Mental Health Case Manager

Military Treatment Facilities under DHA • Hunter AFB, GA

9d • Onsite

About The Position

This position is located at WINN Army Community Hospital on Hunter Air Force Base, Georgia. It is a direct-hire, term appointment not to exceed three years. Salary negotiation may be available for candidates new to Federal service.

The Mental Health Case Manager performs complex mental health assessments, interviews, and evaluations to identify high-risk and high-cost diagnoses. The role develops, implements, and monitors individualized, evidence-based treatment and care plans, adjusting them according to patient behavior, progress, and clinical feedback. The case manager provides individual and group support, psychoeducation, skills training, brief interventions, de-escalation, and relapse-prevention strategies.

The position coordinates care across multiple systems and communicates with providers, facilities, command, and support agencies to ensure continuity. It tracks patient progress and transitions between levels of care, maintains clinical documentation and metrics, and integrates safety plans into treatment. The role also chairs multidisciplinary treatment-planning meetings, analyzes program data, identifies trends, and recommends improvements. The case manager advocates for patients by helping them navigate healthcare systems and access resources, including housing, employment, and financial assistance. The position conducts training, education, and resource assessments for staff and community partners to improve case-management practices and service integration.

The appointment may require a suitability or fitness determination and background investigation, including periodic reverification because the role involves recurring interaction with children and youth under 18. A pre-employment physical examination and annual examinations are required, as is immunization screening. Hepatitis B immunization is required for direct patient contact; other immunizations may also be required. Seasonal influenza vaccination is mandatory unless an approved medical or religious exemption is documented.

The incumbent may be required to work on call during irregular hours, including evenings, weekends, holidays, or varying schedules. This is a mission-essential position, and the incumbent must report to or remain at work during certain severe-weather or emergency situations. The position requires obtaining and maintaining Basic Life Support (BLS) certification from or in accordance with the American Heart Association or American Red Cross.

Applicants must meet the stated education and specialized-experience requirements. The appointment requires a one-year probationary period, direct deposit, and proof of U.S. citizenship. The term appointment may be extended to a maximum of eight years and may be made permanent without further competition. Permanent Change of Station costs are not authorized.

Requirements

• Bachelor's or graduate-level degree with a major in an academic field related to the medical field, health sciences, or allied sciences appropriate to the work; the program must have been accredited by a U.S. Department of Education-recognized accrediting body when the degree was obtained.
• One year of specialized experience performing mental health assessments, coordinating treatment plans, and guiding patients through healthcare systems or mental health resources; this experience must be at the next lower federal grade/level (GS-11). Education cannot substitute for this experience.
• Provide transcripts to document the required education.
• Applicants using foreign education must provide evidence that it has been evaluated as equivalent to U.S. accredited education or that full course credit was granted by a U.S.-accredited college or university.
• U.S. citizenship is required, and proof must be provided.
• Complete a suitability or fitness determination and background investigation, with periodic reverification due to recurring contact with children and youth under 18.
• Complete a pre-employment physical examination and annual examinations thereafter; pass immunization screening and meet applicable immunization requirements, including Hepatitis B for direct patient contact and seasonal influenza vaccination unless exempted for documented medical or religious reasons.
• Obtain and maintain Basic Life Support (BLS) certification from or in accordance with the American Heart Association or American Red Cross; advanced certification does not replace BLS.
• Be available for possible on-call work during irregular hours, including evenings, weekends, and holidays, and report to or remain at work as required in mission-essential emergency situations.
• Complete a one-year probationary period.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Use direct deposit for pay.

Responsibilities

• Perform complex mental health assessments, interviews, and evaluations to identify high-risk and high-cost diagnoses.
• Develop, implement, and monitor individualized, evidence-based treatment and care plans, adjusting them based on patient behavior, progress, and clinical feedback.
• Provide individual and group support, psychoeducation, skills training, brief interventions, de-escalation, and relapse-prevention strategies.
• Coordinate patient care across multiple systems and communicate with providers, facilities, command, and support agencies to ensure continuity of care.
• Track patient progress and transitions between levels of care, maintain clinical documentation and metrics, and ensure safety plans are integrated into treatment.
• Chair and coordinate multidisciplinary treatment-planning meetings, analyze program data, identify trends, and recommend enhancements.
• Advocate for patient needs by helping patients navigate healthcare systems, access resources, and obtain support for housing, employment, financial assistance, and other services.
• Conduct training, education, and resource assessments for staff and community partners to improve mental health case-management practices and service integration.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior