Case Manager Mental Health Professional BH -Bilingual, Aurora, IL

ASSOCIATION FOR INDIVIDUAL DEVELOPMENT•Aurora, IL
•$26 - $26•Onsite

About The Position

The Case Manager Mental Health Professional (MHP) develops and implements individual treatment plans to help clients maximize independent community living skills. The role provides direct services and treatment-goal implementation for an assigned caseload, coordinates community services and client care, and works collaboratively with agency behavioral health providers and community professionals using a client-centered approach. The position requires completing mental health service documentation in accordance with applicable state and agency standards, maintaining client records, and meeting productivity and documentation deadlines. The role also provides scheduled independent program coverage, supports clients with daily living and financial tasks, and helps maintain safe living arrangements. The position is full-time, based in Aurora, Illinois, and generally scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.; evening hours may be required.

Requirements

  • Bachelor’s degree in human services or a related field.
  • Some experience working in social services.
  • Bilingual experience.
  • Valid driver’s license, use of a personal automobile, and at least the minimum liability insurance required by AID policy.
  • Ability to drive a passenger vehicle and transport clients in an agency or personal vehicle.
  • Ability to navigate stairs; no lifting restrictions are specified.
  • Ability to provide services in clients’ homes.
  • Must acquire and maintain First Aid, CPR, non-violent crisis intervention, CEU, and other relevant training certifications.
  • Must maintain IM+CANS certification.
  • Ability to use a computer with Microsoft Windows applications, a copy machine, a telephone with voicemail, and basic household appliances.

Responsibilities

  • Develop, implement, review, and revise individual treatment plans and IM+CANS goals to support clients’ independent community living skills.
  • Provide effective, individualized services and directly implement treatment goals for assigned clients.
  • Meet with assigned clients regularly according to program and client needs, and submit daily activity logs.
  • Provide independent program coverage when scheduled and work scheduled hours while remaining flexible to meet client and program needs.
  • Coordinate community services addressing clients’ financial, legal, advocacy, medical, and other needs.
  • Assist clients with activities of daily living, including apartment maintenance and living-arrangement safety, and provide training consistent with the IM+CANS.
  • Coordinate communication and services with AID staff and community professionals involved in client care.
  • Assist clients with bill payment, budgeting, and banking according to program procedures; oversee or manage client funds when necessary.
  • Help clients obtain and maintain benefits such as Social Security, Medicaid, and Link Card benefits.
  • Complete authorizations, reauthorizations, spend-down paperwork, service documentation, assessments, consents, and other required client paperwork accurately and on time.
  • Complete and sign MRO service documentation within 48 hours using Cx360; maintain client records and scan paperwork into Cx360 according to agency procedures.
  • Meet or exceed the monthly minimum service-hours productivity standard and complete QI corrections within required timeframes.
  • Provide guidance to MHP and RSA staff on implementing IM+CANS goals and objectives.
  • Maintain professional conduct and appropriate boundaries with clients, coworkers, and outside agencies; comply with agency, state, and federal regulations and follow current policies and procedures.
  • Seek input from clients, families, guardians, and staff on improving residential services.
  • Obtain and maintain required certifications and mandated training, including IM+CANS certification, First Aid, CPR, non-violent crisis intervention, and CEUs.
  • Attend monthly team meetings and clinical supervision, contributing positively.
  • Recognize emergency situations, take appropriate action, and contact the Manager and Director according to procedure.
  • Complete required paperwork correctly, including incident reports, petitions, and encounters/non-billable notes.
  • Use a personal automobile as required and drive self and clients in an agency or personal vehicle.

Benefits

  • 21 days of paid time off and 10 paid holidays.
  • Paid training.
  • Tuition reimbursement.
  • Medical, dental, vision, life, short-term disability, long-term disability, critical illness, and accident insurance.
  • 401(k) with a 3.5% company contribution after one year.
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