About The Position

Serves as the primary support and case manager for individuals with mental illness, assisting them to live as independently as possible in their chosen community, with a focus on substance abuse and addictions. Telecare FSP is an Intensive Outpatient (IOP) program serving up to 170 MHSA and AB109 individuals with serious mental illness who have not responded well to traditional outpatient behavioral health care. Clients receive a comprehensive array of ACT services and supports. The position is full-time, working Monday through Friday from 8:30 AM to 5:00 PM. The expected starting wage range is $27.85–$34.42; geographic differentials apply, and starting pay is commensurate with relevant experience above the minimum requirements. The role may require driving clients to appointments and groups in the employee’s personal vehicle, with weekly mileage reimbursement at the IRS rate. Employment is contingent on successful completion and acceptable results of applicable post-offer physical examination, two-step tuberculosis PPD test, criminal background clearances, excluded-party sanctions, and degree or license verification. Driving-related requirements include a valid driver’s license, motor vehicle clearance, and proof of auto insurance. Additional regulatory, contractual, or local requirements may apply.

Requirements

  • High school diploma or GED.
  • One of the applicable credentials: Certified Advanced Alcohol and Drug Counselor (CADC), Certified Addiction Treatment Counselor (CATC), Substance Use Disorder Certified Counselor (SUDCC, SUDCC II, III, or IV), or Chemical Dependency Professional (CDP in Washington). In Arizona, certification must meet minimum state requirements as a Licensed Independent Substance Abuse Counselor (LISAC), Licensed Associate Substance Abuse Counselor (LASAC), or Licensed Substance Abuse Technician (LSAT).
  • Six months of experience in an addictions setting.
  • Maintain all certifications for the duration of employment.
  • Ability to apply financial requirements for billing and learn billing codes within two months of employment.
  • Sensitivity to multicultural populations and issues.
  • Credentialing as a qualified mental health professional where applicable.
  • At least 18 years of age.
  • CPR, First Aid, and CPI certification from a hands-on course by the date of employment or before providing direct client care; maintain current certification throughout employment.
  • Valid and current driver’s license and personal vehicle insurance listing the employee as a driver.
  • Willingness to use a personal vehicle to drive clients to appointments and groups.
  • If driving is required, obtain motor vehicle clearance and provide proof of auto insurance at employment, and maintain these requirements throughout employment.
  • Successfully complete applicable post-offer physical examination, two-step tuberculosis PPD test, criminal background clearances, excluded-party sanctions, and degree or license verification.

Responsibilities

  • Provide primary support and case management to individuals with mental illness.
  • Assist clients to live as independently as possible in their chosen community, focusing on substance abuse and addictions.
  • Drive clients to appointments, groups, and other activities as needed using a personal vehicle.
  • Apply financial requirements for billing and learn billing codes within two months of employment.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, accrued each pay period; part-time accrual is prorated and annual carryover is subject to caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shifts and 10% for NOC shifts.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
  • Weekly mileage reimbursement at the IRS rate.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online university tuition discount and company scholarships.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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