About The Position

The Case Manager Substance Use Counselor Certified serves as the primary support and case manager for individuals with mental illness, helping them live as independently as possible in their chosen community, with a focus on substance abuse and addictions. The position is with Telecare STEPS Orange County, which serves adults aged 18 and older with serious mental illness. The role is full-time, scheduled Tuesday through Saturday from 8:00 AM to 5:00 PM. The expected starting wage range is $26.46–$32.69; the assigned range depends on the geographic location from which the role is performed, and starting pay is commensurate with relevant experience above the minimum requirements. The employee must be willing to drive clients to appointments and groups using a personal or company vehicle, and to use a personal vehicle to attend meetings. Personal-vehicle mileage is reimbursed weekly at the IRS rate. Employment is contingent on acceptable results from applicable post-offer physical examination, tuberculosis testing, criminal background clearances, excluded-party sanctions, and degree or license verification. A valid driver's license, motor vehicle clearance, and proof of auto insurance are required when driving is part of the position. Additional regulatory, contractual, or local requirements may apply.

Requirements

  • High school diploma or GED.
  • Three years of experience in behavioral health involving direct participant contact and providing mental health services, including interviewing and referring participants and performing crisis intervention.
  • Current certification as a Certified Advanced Alcohol and Drug Counselor (CADC), Certified Addiction Treatment Counselor (CATC), or Substance Use Disorder Certified Counselor (SUDCC, SUDCC II, III, or IV); certification must be maintained throughout employment.
  • Within two months of employment, ability to apply financial requirements for billing and learn billing codes.
  • Sensitivity to multicultural populations and issues.
  • Credentialing as a qualified mental health professional, where applicable.
  • Must be at least 18 years of age.
  • CPR, First Aid, and CPI certification through a hands-on course by the date of employment or before providing direct client care; certifications must be maintained throughout employment.
  • Valid and current driver's license and personal vehicle insurance listing the employee as a driver.
  • Willingness to use a personal vehicle to drive clients to appointments and groups and to attend meetings.
  • Willingness to use a company vehicle to drive clients to appointments and groups.
  • When driving is required, valid driver's license, motor vehicle clearance, and proof of auto insurance must be provided at employment and maintained throughout employment.
  • Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearances, excluded-party sanctions, and degree or license verification.

Responsibilities

  • Provide primary support and case management to individuals with mental illness.
  • Assist individuals in living as independently as possible in their chosen community, focusing on substance abuse and addictions.
  • Drive clients to appointments and groups using a personal or company vehicle, as needed.
  • Use a personal vehicle to attend meetings, as needed.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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