Lead Care Manager, Bilingual (South Los Angeles)

Didi Hirsch Mental Health Services•Inglewood, CA

2d•$21 - $25•Hybrid

About The Position

Didi Hirsch Mental Health Services is hiring a bilingual Spanish Lead Case Manager, internally referred to as a Lead Care Manager, for its Enhanced Care Management team. This full-time hybrid position combines field, office, and remote work. Candidates must be based in South Los Angeles (SPA 6), and the role involves travel throughout the community to meet members in homes, shelters, clinics, and other accessible settings. The Lead Case Manager supports individuals with complex mental health, substance use, and social service needs by building relationships, coordinating whole-person care, and advocating for members as they pursue recovery and wellness. The position works collaboratively with healthcare providers, hospitals, community organizations, and support networks to coordinate care that helps members achieve their goals.

Requirements

High school diploma or GED.
Bilingual in English and Spanish; successful completion of a language assessment is required.
Two or more years of experience supporting Medi-Cal members, behavioral health populations, or individuals with complex care needs.
Strong relationship-building and communication skills, including the ability to engage individuals from diverse backgrounds.
Knowledge of community resources, care coordination, trauma-informed care, motivational interviewing, and harm-reduction practices.
Current California driver's license, reliable transportation, and ability to travel throughout the South Los Angeles community.
Strong organizational, critical-thinking, and documentation skills, with the ability to manage multiple priorities effectively.
Must be based in South Los Angeles (SPA 6).

Nice To Haves

Bachelor's degree in social work, psychology, counseling, nursing, or a related field.

Responsibilities

Conduct comprehensive assessments and develop personalized care plans addressing physical health, behavioral health, substance use, housing stability, and access to social services.
Advocate for members and connect them with benefits, transportation, housing assistance, and community-based support.
Use motivational interviewing, trauma-informed care, and harm-reduction practices to support member engagement, well-being, stability, and independence.
Coordinate whole-person care collaboratively with healthcare providers, hospitals, community organizations, and support networks.
Meet members in homes, shelters, clinics, and other accessible community settings.