Lead Care Manager - Los Angeles

Heritage Health Network • Los Angeles, CA

2d • Hybrid

About The Position

Heritage Health Network (HHN) is hiring a Lead Care Manager to support members through its Enhanced Care Management (ECM) program. The position is hybrid, with two days working remotely and three days in the field, building in-person connections with members across Los Angeles County.

Requirements

• Experience in care or case management; community-based experience is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Willingness to travel within Los Angeles County.

Nice To Haves

• Knowledge of Medi-Cal and ECM is strongly preferred.
• Bilingual English/Spanish is preferred.

Responsibilities

• Serve as the primary point of contact for members and coordinate their care.
• Develop and manage personalized care plans with members and providers.
• Collaborate with healthcare teams and community resources.
• Support members through education, advocacy, and engagement.
• Identify and address gaps in care.
• Maintain accurate, timely documentation.

Benefits

• Medical, dental, and vision insurance.
• Paid time off and holidays.
• Competitive pay and quarterly bonuses.
• Hybrid work flexibility.
• Growth and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed