Lead Care Manager, Bilingual (South Los Angeles)

Didi Hirsch Mental Health Services • Inglewood, CA

9d • $21 - $25 • Hybrid

About The Position

Didi Hirsch Mental Health Services is hiring a bilingual Lead Care Manager for its Enhanced Care Management team. The role supports individuals with complex mental health, substance use, and social service needs by building relationships, coordinating whole-person care, and advocating for members as they navigate recovery and wellness. The work is community-focused and involves meeting members in homes, shelters, clinics, and other accessible settings, as well as working in the office and remotely. The position is based in South Los Angeles (SPA 6) and is hybrid.

Requirements

• High school diploma or GED required.
• Bilingual in English and Spanish; successful completion of a language assessment is required.
• Two or more years of experience supporting Medi-Cal members, behavioral health populations, or individuals with complex care needs.
• Strong relationship-building and communication skills, including the ability to engage individuals from diverse backgrounds.
• Knowledge of community resources, care coordination, trauma-informed care, motivational interviewing, and harm-reduction practices.
• Current California driver's license, reliable transportation, and ability to travel throughout the South Los Angeles community.
• Strong organizational, critical-thinking, and documentation skills, with ability to manage multiple priorities effectively.

Nice To Haves

• Bachelor's degree in social work, psychology, counseling, nursing, or a related field preferred.

Responsibilities

• Conduct comprehensive assessments and develop personalized care plans addressing physical health, behavioral health, substance use, housing stability, and social-service access.
• Advocate for members and connect them with resources such as benefits, transportation, housing assistance, and community-based support.
• Use motivational interviewing, trauma-informed care, and harm-reduction practices to help individuals engage in care, improve well-being, and build stability and independence.
• Coordinate whole-person care collaboratively with healthcare providers, hospitals, community organizations, and support networks.
• Provide services in community settings, including homes, shelters, and clinics.

Benefits

• $7,500 sign-on bonus for external candidates.
• Hybrid work environment with field, office, and remote work.
• 9/80 flexible schedule available after six months.
• Loan repayment program opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED