Mental Health Case Manager - Community Behavioral Health
About The Position
A well-established nonprofit behavioral health organization serving St. Petersburg and the surrounding Pinellas County communities is seeking a compassionate and motivated Mental Health Case Manager. The organization provides mental health and substance abuse services to adults and families. This is a community-based role supporting adults experiencing mental health and behavioral health challenges. The position is not a licensed therapist role. The Case Manager works directly with clients across Pinellas County to help them access essential services, including mental health treatment, housing, medical care, transportation, employment assistance, and community resources. The role includes assessing client needs, coordinating support, documenting services, advocating for clients, and helping them work toward independence, recovery, and long-term stability. Workdays begin and end at the office, with client visits conducted in homes and community settings. Scheduling is flexible based on client needs; some programs may require evening or weekend on-call coverage.
Requirements
- Bachelor's degree in psychology, social work, human services, counseling, or a related field.
- At least 1 year of case management experience.
- Knowledge of community resources and social service programs.
- Strong communication, organizational, and time management skills.
- Ability to work independently and manage an assigned caseload.
- Strong computer and documentation skills.
- Ability to complete AHCA-approved Targeted Case Management training within 3 months of hire.
- Ability to obtain Florida Certification Board (FCB) certification within 6 months of hire, at the employee's expense.
- Valid Florida driver's license, reliable transportation, and required auto insurance.
- Must be at least 21 years of age.
- Ability to meet applicable background screening and credentialing requirements.
Nice To Haves
- Experience working with individuals with mental health or substance use challenges.
- Experience in Targeted Case Management (TCM), behavioral health, or community mental health.
Responsibilities
- Provide case management services to adults experiencing mental health and substance use challenges.
- Meet with clients in their homes, offices, and other community settings throughout Pinellas County.
- Assess client needs and develop individualized service and treatment plans.
- Connect clients with housing assistance, medical care, mental health treatment, transportation, and other community resources.
- Coordinate services with therapists, psychiatrists, healthcare providers, family members, and community organizations.
- Assist clients with obtaining benefits, employment resources, and essential support services.
- Monitor client progress and help them achieve individualized treatment goals.
- Advocate for clients and help them navigate healthcare and social service systems.
- Provide crisis intervention and referrals when appropriate.
- Maintain accurate and timely case notes, assessments, and documentation.
- Complete required client visits and maintain established productivity standards.
- Promote independence, recovery, and long-term stability for individuals receiving services.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 10 paid holidays
- 403(b) retirement plan with up to 5% employer match
- Employer-paid life insurance
- Employer-paid long-term disability insurance
- Optional short-term disability coverage
- Employee Assistance Program (EAP)
- Telehealth benefits
- Professional development and training support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
