Medical Receptionist Jobs

About The Position

Requirements

• Interact courteously and professionally with employees at all levels.
• Show a desire to gain industry knowledge and training.
• Demonstrate initiative in accomplishing practice goals.
• Be able to grow, adapt, and accept change.
• Help create a positive work environment by being team-oriented and patient-focused.
• Commit to working over 40 hours to meet business needs.
• Have reliable transportation that allows travel to multiple work locations with minimal notice.
• High school diploma or GED.
• At least one year of related experience and/or training, or an equivalent combination of education and experience.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Meet the physical requirements of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling items up to 25 lbs.; fine motor skills and full use of hands; and visual and auditory acuity. Occasional driving or climbing may also be necessary.

Responsibilities

• Provide exceptional customer service during in-person and phone encounters; greet patients promptly and professionally and thank them as they leave.
• Answer external and internal phone calls, providing prompt and courteous service.
• Respect patients’ time and the doctor’s time and schedule by acting with urgency.
• Manage patient flow in the office.
• Know common fees for visits and collect the correct payments.
• Complete daily reconciliations, close the day, and count down the cash drawer.
• Perform general office duties and cleaning as assigned by the manager.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts