PRN Medical Receptionist / PT Tech

US Physical Therapy • Spring, TX

18d

About The Position

Grand Oaks Sports Medicine & Rehabilitation is seeking a professional, organized, and personable PRN Medical Receptionist in Spring, Texas. This flexible, as-needed role supports a welcoming patient experience and smooth front office operations, with opportunities to assist the clinical team with back-office tasks. The position calls for excellent customer service, attention to detail, teamwork, and maintaining a professional, warm, and inviting environment.

Requirements

• Proven experience in front office operations or customer service roles.
• Strong phone communication and interpersonal skills.
• Proficiency with scheduling software and Microsoft Office applications.
• Ability to manage multiple tasks simultaneously while maintaining accuracy.
• Excellent organizational and time management skills.
• Professional demeanor and a customer-focused mindset.
• Attention to detail and ability to work independently.
• Ability to remain calm and professional under pressure.

Nice To Haves

• Familiarity with healthcare or hospitality front office terminology.
• Experience with electronic health records (EHR) or property management systems.

Responsibilities

• Greet and check in guests or patients in a friendly and professional manner.
• Answer and direct incoming phone calls, schedule appointments, and manage inquiries.
• Maintain accurate and organized patient or guest records and databases.
• Process administrative documentation and verify insurance information as required.
• Manage appointment scheduling and coordinate with clinical or operational staff.
• Perform data entry accurately and with attention to detail.
• Handle cash transactions and maintain financial records as needed.
• Address customer concerns and complaints with empathy and professionalism.
• Maintain a clean, organized, and welcoming front office environment.
• Support other front office staff and departments as needed to ensure smooth operations.
• Assist physical therapists with patient care.
• Administer hot and cold packs.
• Maintain therapy equipment.
• Ensure the clinic environment is clean and neat.

Benefits

• Competitive compensation
• 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Collaborative and inclusive team culture that encourages idea-sharing and innovation

What This Job Offers

• Education Level: No Education Listed