The Medical Receptionist greets patients promptly and politely, provides directions and assistance, and supplies required forms for completion and signature. The position may provide exam-preparation instructions and materials. It enters or verifies patient, referring physician, insurance, and exam information in radiology information systems to ensure accuracy and receipt. The receptionist reviews scheduled appointments and may call patients to confirm appointment details and explain required preparations. The role also schedules exams according to physician and facility availability, orders laboratory tests as necessary, and answers phones while addressing patient needs promptly and appropriately.
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