Medical Receptionist - PRN

Our Team is Growing•Searcy, AR

About The Position

Sherwood Urgent Care is seeking experienced Medical Receptionists to join its team in Searcy, Arkansas. The Medical Receptionist greets patients, activates patient files, and supports patients and medical staff. The role includes front-desk registration and discharge, phone and administrative work, handling insurance and payment information, and maintaining a clean and professional workplace while following health and safety procedures. This is a PRN (per diem) position, with team members scheduled on an as-needed basis. The full-time schedule described for other team members consists of rotating 36–40-hour weeks, 12-hour weekday shifts, and every-other-weekend work; that schedule is not specified for PRN staff. Sherwood Urgent Care is an affiliate of Urgent Team. Its walk-in centers provide family healthcare, injury and illness treatment, occupational health, and wellness services. The centers are open seven days a week.

Requirements

High school diploma or equivalent.
Knowledge of basic computer software and the ability to learn electronic medical records.
Prior experience in a medical office setting is preferred.

Nice To Haves

Prior experience in a medical office setting.

Responsibilities

Welcome patients and visitors, answer inquiries, and guide them through registration.
Answer multi-line phones; file, fax, and scan documents; and complete daily patient callbacks.
Check in and discharge patients, assist clinical staff, and close the office at the end of each shift.
Collect insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets.
Maintain a neat and clean work environment and a professional appearance.
Follow relevant health and safety procedures.