Medical Receptionist I - Gastroenterology - Gulf Breeze

Baptist Health Care • Gulf Breeze, FL

1d

About The Position

The Medical Receptionist I greets and registers incoming patients in the practice management system and accurately collects and enters demographic and insurance information. The role confirms and schedules appointments, collects copayments, verifies insurance, explains financial requirements to patients or responsible parties, and enters payments into the system. It also handles incoming calls promptly and professionally. The position may process and follow up on provider-generated referrals, initiate requests for authorization of patient services, verify benefits, document authorizations, communicate authorization status to medical staff, and schedule referral appointments for tests, procedures, and follow-up.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Skill in organizing work, making assignments, and achieving goals and objectives.
• Ability to prioritize work.
• Confidence and skill using computers and related software applications.
• Ability to make recommendations and handle complaints and requests professionally and calmly.
• Ability to provide excellent customer service.

Responsibilities

• Greet visitors and patients and direct them appropriately in keeping with Baptist Health Care’s mission, vision, and values.
• Enter patient demographics into the practice management system and maintain patient information in the record.
• Coordinate and schedule appointments, manage reminders and online appointment requests in a timely manner, and follow up with patients who miss appointments to reschedule.
• Receive and route incoming telephone calls promptly, courteously, and professionally.
• Operate a variety of office equipment effectively.
• Coordinate and document patient referral information.
• Work closely with Baptist Medical Group representatives, insurance companies, patients, and family members.
• Verify health insurance eligibility and understand copayments, coinsurance, and deductibles.
• Explain financial requirements to patients or responsible parties and collect patient financial portions, including copayments and coinsurance.
• Reconcile daily charges and payments accurately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED