Medical Receptionist - Part Time

Refocus Eye Health•Danbury, CT

20d•Onsite

About The Position

Join an established, multi-specialty ophthalmology group as a Medical Receptionist and serve as the welcoming first point of contact for patients. This part-time, in-person role supports a busy practice by helping ensure a smooth and efficient patient experience. The schedule is Tuesday, Wednesday, and Thursday, approximately 8 a.m. to 5 p.m., for up to 29 hours per week. Bilingual ability is highly preferred. The position may require travel to multiple locations and evening or weekend rotations, depending on the practice. The role requires handling a high-volume practice.

Requirements

Reliability, a positive attitude, and strong teamwork skills.
Strong communication and interpersonal abilities.
Proficiency in data entry and computer skills.
Ability to thrive in a fast-paced environment and handle a high-volume practice.
Exceptional customer service skills.
Proven experience in a medical administrative role, including knowledge of medical terminology and office procedures.
High school diploma or equivalent.
Ability to travel to multiple locations if applicable.
Availability for evening and weekend rotations if applicable, depending on the practice.

Nice To Haves

Bilingual ability is highly preferred.
Prior experience in ophthalmology.
Familiarity with Electronic Medical Records (EMR).

Responsibilities

Greet patients and manage check-ins and check-outs, answering questions clearly and compassionately.
Schedule appointments, manage provider schedules, and coordinate workflow.
Answer calls, manage messages, verify patient information, and maintain accurate records.
Collect co-pays, verify insurance eligibility, and complete accurate daily financial reporting.
Address patient concerns, escalate issues as needed, and support a positive patient experience.
Collaborate with providers, clinical and administrative staff, and external partners.