Medical Front Desk Jobs

About The Position

Requirements

• High School Diploma or GED required
• OSHA, HIPPA, Compliance Training
• 1+ years’ experience working as a Medical Front Desk Specialist
• Must be proficient with Microsoft Office products
• Experience with practice management, patient registration and scheduling systems

Nice To Haves

• Bilingual a plus (Spanish)

Responsibilities

• Welcoming patients, families and visitors in a friendly, courteous and caring manner.
• Performs administrative and general office functions including, but not limited to, copying, filing, and faxing and data entry.
• Answer telephone calls, provides information, screens and routes telephone calls to the appropriate person or department.
• Schedule patient appointments, follow-ups, diagnostic tests, and other health related appointments.
• Verify patient insurance eligibility and benefits.
• Obtain patient authorizations as needed.
• Responsible for the Patient Check In process to include: Obtaining, or verifying and updating patient demographic information, Insurance information in the PM system, Obtain patient consent for treatment.
• Responsible for Patient Check Out process to include: Collect patient payments, including, copayments, deductibles, coinsurance and any outstanding patient due balance amounts.
• Provide patient receipts.
• End of the day reconciliation process, may be responsible for balancing and reporting daily receipts.
• Documents in PM System. Updates patient demographics, including: contact information, benefits changes and practice policy notices.
• May be responsible for chart prep of scheduled appointments.
• Utilizes interpersonal skills to optimize medical practice satisfaction rate by effectively and carefully communicating with patients and providers.
• Understand and follow applicable Federal and Florida State laws and regulations, professional standards, and ethical principles related to patient HIPPA Privacy and Security.

Benefits

• 90% Employer Paid Employee Medical
• Dental
• Vision
• 100% Employer Paid STD & LTD
• Supplemental Insurance Options
• 15 Days PTO – First Year
• 7 Paid Holidays
• 401k Plan