Logistics Coordinator Jobs

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Operations Coordinator

Wow Logistics Company•Jerome, ID
•Onsite

About The Position

The Operations Coordinator is a clerical position at WOW Logistics’ Jerome Distribution Center, serving as a key resource to customers, truck drivers, and warehouse employees. The role supports smooth, efficient operations and customer satisfaction by coordinating loads, communicating with stakeholders, entering inventory and shipment data, and helping resolve customer issues. It also involves responding to customer inquiries, processing orders, handling complaints, answering phones, and performing other clerical duties as directed by the Manager. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The base rate is $22.00 per hour, with performance incentive programs.

Requirements

  • Positive attitude and work ethic; arrive ready to work hard and contribute to the team.
  • Dependability and ability to be a reliable team player focused on safety and efficiency.
  • Strong verbal and written communication skills to work effectively with various stakeholders.
  • Attention to detail to handle data entry and load coordination accurately and efficiently.

Responsibilities

  • Oversee the scheduling and movement of loads entering and leaving the distribution center.
  • Communicate with customers, truck drivers, dispatchers, and warehouse employees by email, phone, and/or in person.
  • Accurately enter inventory data, create invoices, and generate bills of lading.
  • Assist in troubleshooting and resolving customer issues while maintaining quality control.
  • Respond to customer inquiries, process orders, and handle complaints promptly, courteously, and effectively.
  • Answer phones and perform other clerical duties as directed by the Manager.

Benefits

  • Incentive pay based on role
  • Tuition reimbursement
  • Employee recognition programs
  • Health insurance
  • Paid holidays
  • Paid vacation

Career Resources

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