Senior Patient Logistics Coordinator

CommonSpirit Health•Phoenix, AZ

About The Position

The Senior Patient Logistics Coordinator performs activities delegated by the Patient Logistics RN, Supervisor, Manager, and/or Director to facilitate appropriate patient placement within CommonSpirit Health’s enterprise and specialized facilities. The role coordinates patient movement across designated facilities, especially inpatient psychiatric facilities, and helps implement transfer-of-care plans by communicating with care providers and administration. The coordinator is expected to use strong interpersonal and communication skills, maintain meticulous attention to placement logistics, and coordinate patient movement in compliance with established workflows and clinical delegation.

Requirements

  • MA, LVN, or equivalent experience in a health care setting.
  • Strong interpersonal and communication skills.
  • Meticulous attention to detail in patient placement logistics.
  • Ability to coordinate patient movement in compliance with established workflows and under clinical delegation.

Nice To Haves

  • Two or more years working in a healthcare setting, preferably in bed placement and/or transfer center capacity.
  • Familiarity with Cerner and TeleTracking.

Responsibilities

  • Independently facilitate patient placement as directed by the Patient Logistics Manager, Patient Logistics RN, and physician orders.
  • Facilitate transfers of patients to the appropriate facility and unit.
  • Identify potential problems and bring them to the attention of the Supervisor, ANS/House Supervisor, and/or Leadership to prevent or resolve barriers to timely placement or transfer.
  • Communicate with referring and receiving facility staff to support timely placement at the appropriate level of care and unit.
  • Clearly and accurately document activities to support communication with the care team, including the Transfer Center, hospital emergency departments, hospital units, Leadership, sending and receiving facilities, and other providers.
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