Senior Patient Logistics Coordinator

CommonSpirit Health•Phoenix, AZ

About The Position

The Senior Patient Logistics Coordinator facilitates appropriate patient placement within CommonSpirit Health’s enterprise and specialized facilities, with particular coordination involving inpatient psychiatric care. Under clinical delegation, the coordinator uses interpersonal and communication skills to explain necessary care, organize efficient patient movement, and help implement transfer-of-care plans by communicating with care providers and administration. The role works independently within established workflows and under direction from the Patient Logistics Manager, Patient Logistics RN, and physician orders.

Requirements

  • MA, LVN, or equivalent experience in a healthcare setting.
  • Strong interpersonal and communication skills.
  • Meticulous attention to detail in patient placement logistics.
  • Ability to coordinate patient movement in compliance with established workflows and under clinical delegation.

Nice To Haves

  • Two or more years of experience working in a healthcare setting, preferably in bed placement and/or transfer center capacity.

Responsibilities

  • Facilitate patient placement as directed by the Patient Logistics Manager, Patient Logistics RN, and physician orders.
  • Coordinate transfers to the appropriate facility and unit.
  • Identify potential problems and alert the Supervisor, ANS/House Supervisor, and/or Leadership to prevent or resolve barriers to timely placement or transfer.
  • Communicate with referring and receiving facility staff to support timely placement at the appropriate level of care and unit.
  • Clearly and accurately document activities to support communication among the care team, Transfer Center, hospital emergency departments and units, Leadership, sending and receiving facilities, and other providers.
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