Senior Logistics Coordinator

Horizon Air Freight•Inwood, NY

About The Position

The Senior Logistics Coordinator coordinates international shipments and supports clients by helping ensure smooth global operations. The role involves working with global agents to select carriers and routing, preparing shipping cost quotations and billing for approval, providing customer service, monitoring shipments, and maintaining client SOP requirements. The position is based in Inwood, NY and is full-time. The company describes a collaborative, dynamic work environment focused on precision, innovation, teamwork, continuous learning, customer success, and professional growth.

Requirements

  • At least 3 years of experience in a similar or related role.
  • Strong verbal and written communication skills.
  • Knowledge of shipping regulations and dangerous goods handling.
  • Excellent organizational skills and the ability to multitask and meet tight deadlines.
  • A positive, team-oriented attitude and a passion for customer service.
  • High school diploma.

Nice To Haves

  • Industry certifications.

Responsibilities

  • Communicate with global agents to select carriers and determine optimal routing for shipments.
  • Calculate shipment volume, weight, and dimensions using metric and imperial systems.
  • Prepare shipping cost quotations and create billing for approval.
  • Provide customer service via email and phone, responding to inquiries and requests promptly.
  • Monitor shipments from origin to destination to support timely delivery.
  • Maintain and update client SOP requirements.
  • Assist with special projects as assigned.

Benefits

  • Eligibility to enroll in medical, dental, and vision insurance plans 30 days after hire.
  • 401(k)/retirement plan with a company match of 50% up to 10%.
  • Life insurance available for enrollment.
  • Long-term disability coverage available for enrollment.
  • Short-term disability coverage available for enrollment.
  • Critical illness coverage available for enrollment.
  • Identity theft protection available for enrollment.
  • Opportunities for professional growth.
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