Senior Logistics Coordinator

Horizon Air Freight • Inwood, NY

7d

About The Position

The Senior Logistics Coordinator coordinates international shipments and supports clients to ensure smooth global operations. The role involves working with global agents to select carriers and determine routing, calculating shipment volume, weight, and dimensions in metric and imperial systems, preparing shipping cost quotations, and creating billing for approval. The coordinator provides customer service by email and phone, monitors shipments from origin to destination, maintains client standard operating procedure (SOP) requirements, and assists with special projects. The position is based in Inwood, NY and is full-time.

Requirements

• At least 3 years of experience in a similar or related role.
• Strong verbal and written communication skills.
• Knowledge of shipping regulations and dangerous goods handling.
• Excellent organizational skills and ability to multitask and meet tight deadlines.
• Positive, team-oriented attitude and passion for customer service.
• High school diploma required.

Nice To Haves

• Industry certifications.

Responsibilities

• Communicate with global agents to select carriers and determine optimal routing for shipments.
• Calculate shipment volume, weight, and dimensions using metric and imperial systems.
• Prepare shipping cost quotations and create billing for approval.
• Provide customer service by email and phone, responding to inquiries and requests.
• Monitor shipments from origin to destination and ensure timely delivery.
• Maintain and update client SOP requirements.
• Assist with special projects as assigned.

Benefits

• Eligibility to enroll in medical, dental, and vision insurance plans 30 days after hire.
• 401(k)/retirement plan with a company match of 50% up to 10%.
• Life insurance available for enrollment.
• Long-term disability coverage available for enrollment.
• Short-term disability coverage available for enrollment.
• Critical illness coverage available for enrollment.
• Identity theft protection available for enrollment.
• Professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED