Terminal Coordinator - Birmingham, AL

ITS Logistics, LLC•Birmingham, AL
•$22 - $23•Onsite

About The Position

ITS Logistics is hiring a Terminal Coordinator to support daily dock operations at its largest customer's terminal in Birmingham, Alabama. The role helps ensure drivers meet safety requirements and customer service expectations. The coordinator works with drivers, facility staff, and ITS team members to support safe, timely, and visible terminal operations.

Requirements

  • Excellent communication skills.
  • Excellent interpersonal and relationship-building skills, with the ability to work harmoniously with customers, drivers, and peers.
  • Strong sense of urgency and ability to work effectively in fast-paced, deadline-driven, high-pressure situations, while remaining calm and performing well in stressful or emergency situations.
  • Strong work ethic and internal motivation to exceed the position's commitments and requirements.
  • Knowledge of the region and surrounding areas.

Nice To Haves

  • Experience in fleet, transportation, warehouse operations, or third-party logistics is strongly desired.

Responsibilities

  • Ensure drivers adhere to terminal flow on site.
  • Work collaboratively with drivers to support on-time arrivals and departures.
  • Monitor the trailer pool and proactively escalate equipment shortages.
  • Complete safety checklists for every load entering and departing the facility.
  • Interact professionally and respectfully with facility staff, drivers, and ITS team members.
  • Escalate all safety violations to ITS Reno Center leadership.
  • Communicate safety expectations proactively to drivers and team members.
  • Verify that all information on paperwork is correct.
  • Update applicable systems with current information so the team has visibility and transparency into operations.
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