Department Specialist
About The Position
The Transportation & Logistics Coordinator supports a large, high-volume delivery operation in Grand Prairie, Texas. The role coordinates daily delivery routes, supports CDL drivers, troubleshoots delivery issues, and helps ensure products reach customers accurately and on time. The operation supports multiple facilities, more than 50 drivers, and thousands of home delivery customers across Texas. This is a contract-to-hire opportunity working fully onsite. The coordinator works with drivers, customers, third-party logistics providers, customer service and sales teams, clinics, and other internal partners to keep daily transportation operations moving. The role also maintains delivery and order documentation, supports DOT compliance records, audits freight bills, and uses Excel and other systems to report and track operational performance.
Requirements
- At least 2 years of relevant professional experience.
- Experience in transportation, logistics, distribution, dispatch, routing, fleet operations, or a similar environment.
- Strong problem-solving skills and the ability to respond quickly when delivery issues arise.
- Strong communication and organizational skills.
- Ability to coordinate across drivers, customers, vendors, and internal teams.
- Proficiency with Microsoft Excel, Word, and other business systems.
- High school diploma or equivalent.
- Ability to work fully onsite in Grand Prairie, Texas.
Nice To Haves
- Experience in transportation or distribution operations.
- Route planning or route optimization experience.
- Dispatching or driver coordination experience.
- CDL or private fleet operations experience.
- Last-mile or home delivery experience.
- Third-party logistics (3PL) coordination experience.
- DOT compliance experience.
- Experience with Driver Qualification Files.
- Experience with JJ Keller.
- Freight auditing experience.
- Carrier coordination experience.
- Experience in high-volume distribution environments.
Responsibilities
- Coordinate and adjust daily transportation and delivery routes.
- Support scheduling and routing for a large CDL driver population.
- Serve as a point of contact for drivers experiencing delivery or route issues.
- Troubleshoot missed deliveries, redeliveries, returns, special shipping requests, and other transportation exceptions.
- Analyze routes, transportation costs, resource utilization, and operational performance.
- Coordinate driver coverage for vacations, holidays, call-offs, and other scheduling changes.
- Work with third-party logistics providers to coordinate picking, staging, sequencing, and delivery activities.
- Communicate with drivers, customers, customer service teams, sales teams, clinics, and other internal partners.
- Maintain accurate delivery, routing, and order documentation.
- Support DOT compliance documentation, including driver qualification files, driver logs, fuel reporting, timecards, and expense reports.
- Audit freight bills and assist with carrier and transportation-related activities.
- Use Excel and other systems to generate reports and track operational performance.
Benefits
- Medical insurance, if eligible.
- Dental insurance, if eligible.
- Vision insurance, if eligible.
- Critical illness, accident, and hospital coverage, if eligible.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
- Voluntary life and AD&D insurance for the employee and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off or leave, which may include PTO, vacation, or sick leave, if eligible.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
