Freight & Logistics Coordinator

Chemtek • Durham, NC

20h • Onsite

About The Position

Chemtek is seeking an experienced freight professional to manage shipping and delivery operations as part of its Sales Operations and Order Entry Quality team. The coordinator selects carriers, negotiates rates, arranges shipments, and resolves issues from pickup through delivery. The role involves comparing freight costs, delivery times, and carrier reliability, while following through on late, damaged, or missing shipments.

The coordinator handles daily freight operations in a fast-paced environment, managing multiple shipments and maintaining accurate records. The position is based at Chemtek’s downtown Durham office at the American Tobacco Campus and is full-time, with hours from 7:30 a.m. to 4:00 p.m.

Requirements

• At least three years of experience in freight, transportation, logistics, or shipping operations.
• Experience selecting carriers, comparing freight quotes, and negotiating rates.
• Working knowledge of LTL, truckload, and FedEx or UPS parcel shipping.
• Ability to resolve shipping problems and communicate directly with carriers, customers, and coworkers.
• Accuracy with rates, shipment details, and records.
• Ability to manage multiple shipments and changing priorities while tracking open issues.

Nice To Haves

• A degree from a college, community college, or business school.
• Experience with FreightPop, Acumatica, or another ERP system.

Responsibilities

• Arrange and book less-than-truckload (LTL), full truckload, and parcel shipments, including FedEx shipments.
• Coordinate pickups and delivery requirements using FreightPop and Freightview.
• Track shipments, investigate delays, locate missing freight, resolve delivery problems, and follow through on freight claims.
• Coordinate with order-processing and plant shipping teams to ensure shipments are ready, instructions are correct, and pickups are arranged.
• Keep customers and sales representatives informed about delivery status, delays, and changes.
• Review freight bills and resolve incorrect or unexpected charges with carriers.
• Manage freight processing and records in Acumatica, including shipping details, freight charges, and shipment information.
• Review carrier performance and freight costs to identify service options and cost-saving opportunities.
• Select carriers based on total freight cost, delivery time, and service reliability.
• Negotiate carrier rates, tariffs, fuel surcharges, and other shipping charges, and keep rate agreements current.
• Manage relationships with carriers, freight brokers, and other shipping vendors, including addressing service problems.

Benefits

• Competitive salary.
• $2,000 sign-on bonus for candidates with at least two years of Acumatica ERP experience.
• Company-funded QSEHRA health reimbursement benefit for eligible employees and family members.
• 401(k) with company contribution.
• Paid holidays, PTO, vacation, and sick leave.
• Eight additional paid days off during Chemtek’s Christmas holiday period.
• Free covered parking and walkable restaurants at the downtown Durham office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed