Licensed Optician Jobs

About The Position

Requirements

• High school graduate or equivalent.
• Active state optical licensure and ability to maintain the license.
• Strong customer service skills, including communication, listening, and teamwork.
• Strong basic math skills.
• Sales skills.
• Ability to embrace new technology and change.

Nice To Haves

• Familiarity with technology such as point-of-sale systems, patient record systems, and other software applications.

Responsibilities

• Custom-fit glasses and precisely place prescriptions in lenses.
• Provide optical expertise and guidance to peers.
• Take and record measurements, adjust and fit eyewear accurately, and ensure finished eyewear meets standards and patient requirements.
• Explore patients’ needs and priorities by asking open-ended questions.
• Assist peers with complex product needs and prescriptions.
• Anticipate and investigate patient issues, develop lasting solutions, resolve concerns promptly, and partner with management as needed.
• Manage multiple tasks and competing priorities effectively.
• Operate the point-of-sale system and enter patient information accurately.
• Meet delivery commitments, seek feedback, and ask for referrals.
• Take ownership of individual and team goals and results.
• Present, celebrate, and educate at the time of eyewear dispense.
• Maintain a clean, attractive, and organized dispensary and protect company assets.
• Collaborate daily with doctors and practice staff to support patient care.
• Identify safety opportunities and follow safe work practices.
• Follow company policies and procedures, including those concerning discounts, promotions, and inventory management.
• Work weekends and evenings as business needs require, varying by location.
• Meet attendance and timekeeping requirements and maintain the required dress code.
• Foster positive working relationships with the practice and communicate concerns promptly to the Manager.
• Perform other duties assigned by the Manager or required by business needs.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Potential competitive bonus and/or commission plan