Licensed Optician

EssilorLuxottica Group•Freehold Township, NJ

7d•$25 - $39

About The Position

The Licensed Optician provides patient experiences through eyewear selection, precise measurements, ordering, and fitting to meet patients’ eyewear needs. The role supports the practice in serving as a premier destination for vision needs in the community. The optician works closely with doctors and practice staff, helps patients resolve eyewear and prescription concerns, and contributes to individual and team goals while maintaining an organized, safe dispensary.

Requirements

High school graduate or equivalent.
Active state optical licensure and ability to maintain the license.
Strong customer service skills, including communication, listening, and teamwork.
Strong basic math skills.
Sales skills.
Ability to embrace new technology and change.

Nice To Haves

Familiarity with technology such as point-of-sale systems, patient record systems, and other software applications.

Responsibilities

Custom-fit glasses and precisely place prescriptions in lenses.
Provide optical expertise and guidance to peers.
Take and record measurements, adjust and fit eyewear accurately, and ensure finished eyewear meets standards and patient requirements.
Explore patients’ needs and priorities by asking open-ended questions.
Assist peers with complex product needs and prescriptions.
Anticipate and investigate patient issues, develop lasting solutions, resolve concerns promptly, and partner with management as needed.
Manage multiple tasks and competing priorities effectively.
Operate the point-of-sale system and enter patient information accurately.
Meet delivery commitments, seek feedback, and ask for referrals.
Take ownership of individual and team goals and results.
Present, celebrate, and educate at the time of eyewear dispense.
Maintain a clean, attractive, and organized dispensary and protect company assets.
Collaborate daily with doctors and practice staff to support patient care.
Identify safety opportunities and follow safe work practices.
Follow company policies and procedures, including those concerning discounts, promotions, and inventory management.
Work weekends and evenings as business needs require, varying by location.
Meet attendance and timekeeping requirements and maintain the required dress code.
Foster positive working relationships with the practice and communicate concerns promptly to the Manager.
Perform other duties assigned by the Manager or required by business needs.