Licensed Optician

National Vision•Ahwatukee, AZ

About The Position

America’s Best, part of National Vision, is seeking an Optician to deliver patient care and support store performance. The role helps customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education. It combines customer service and sales with patient recordkeeping, order follow-up, quality and safety practices, inventory control, merchandising, and upkeep of a clean, organized work environment. The Optician may mentor Apprentice Opticians as permitted by law. America’s Best stores are closed every Sunday.

Requirements

Hold an active dispensing license as required by the state.
Have 3 or more years of related experience or training.
Have strong customer service and clear communication abilities.
Have confident selling skills and the ability to meet store goals.
Be organized, detail-minded, and able to multitask in a busy setting.
Be professional, friendly, and comfortable working with a variety of people.

Nice To Haves

Previous retail experience.

Responsibilities

Assist customers with eyeglass and contact lens dispensing.
Provide contact lens insertion and removal training and product education.
Deliver exceptional customer service while meeting sales goals and company objectives.
Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
Maintain inventory control and merchandising standards.
Maintain a clean, organized work environment.
Mentor Apprentice Opticians as permitted by law.