Licensed Optician

EssilorLuxottica Group • San Antonio, TX

7d • $25 - $39

About The Position

The Licensed Optician provides patient experiences through eyewear selection, accurate measurements, ordering, and fitting, helping fulfill patients’ eyewear needs. The role supports establishing the practice as a premier destination for vision needs in the community. It requires close collaboration with doctors and practice staff, leadership in optical knowledge, and a focus on patient satisfaction and accurate, high-quality eyewear service.

The optician also supports daily dispensary operations, including point-of-sale transactions, maintaining an organized and attractive dispensary, protecting company assets, following company policies, and meeting attendance and timekeeping requirements. The position may involve weekends and evenings based on business needs and location.

Requirements

• High school graduate or equivalent.
• Active state optical licensure and continued maintenance of the license.
• Strong customer service skills, including communication, listening, and teamwork.
• Strong basic math skills.
• Sales skills.
• Willingness to embrace new technology and change.

Nice To Haves

• Familiarity with point-of-sale systems, patient record systems, and other software applications.

Responsibilities

• Custom-fit glasses and precisely place prescriptions in lenses.
• Provide peers with leadership in optical knowledge and assist with complex product needs and prescriptions.
• Take and record measurements, adjust and fit eyewear, and ensure finished eyewear meets standards and patient requirements.
• Explore patients’ needs and priorities by asking open-ended questions.
• Investigate patient issues, identify underlying causes, develop lasting solutions, and resolve concerns promptly, partnering with management when needed.
• Manage multiple tasks and competing priorities effectively.
• Operate the point-of-sale system and enter patient information accurately.
• Commit to delivery dates and times, seek feedback, and ask for referrals.
• Take ownership of individual and team goals and deliver results.
• Present, celebrate, and educate at the time of dispense.
• Maintain a clean, attractive, and organized dispensary and safeguard company assets.
• Collaborate daily with doctors and practice staff to support patient care.
• Inform management of safety opportunities and demonstrate safe work practices.
• Follow company policies and procedures, including those related to discounting, promotions, and inventory management.
• Work weekends and evenings as business needs require, depending on location.
• Meet attendance and daily timekeeping requirements and maintain the proper dress code.
• Foster positive relationships with the practice and promptly communicate concerns to the Manager.
• Perform other duties assigned by the Manager or required by business needs.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Competitive bonus and/or commission plan may be offered

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED