Licensed Optician - Full time or Part time - Jensen Beach, FL - LensCrafters
About The Position
The Licensed Optician delivers the LensCrafters brand value proposition and helps establish the company as the premier destination for vision needs in the community. The role creates value for customers by providing legendary service and high-quality eyewear that meets or exceeds customer expectations. The Licensed Optician welcomes customers, fits glasses, positions prescription lenses, takes and records measurements, and adjusts eyewear to ensure finished products meet standards and customer needs. The role provides optical expertise, supports complex product and prescription needs, uses technology and tools accurately, resolves customer issues, and helps ensure customer satisfaction. The position also contributes to store results, appearance, safety, and adherence to company policies and procedures.
Requirements
- High school graduate or equivalent.
- State licensure.
- Optical dispensing experience.
- Strong customer service skills, including communication, listening, and team building.
- Knowledge of current store merchandise.
- Strong basic math skills.
- Awareness of current fashion trends.
- Selling skills and ability to use and carry an iPad or tablet.
- Familiarity with point-of-sale systems, computers, and calculators.
- Willingness to embrace new technology and change.
Nice To Haves
- Previous customer service and retail experience.
Responsibilities
- Welcome customers and set expectations.
- Custom-fit glasses and precisely place prescriptions in lenses.
- Act as a leader in optical acumen.
- Take and record measurements and accurately adjust and fit eyewear, ensuring finished eyewear meets standards and customer needs.
- Assist the team with complex product needs and prescriptions.
- Use technology and appropriate tools accurately, including under time pressure and with high customer volume.
- Use product knowledge and resolve issues proactively to ensure customers are satisfied and expectations are exceeded.
- Multitask, prioritize, and manage competing priorities.
- Strive to achieve Brand KPIs and competencies.
- Help keep the store clean, attractive, and organized.
- Inform management of safety opportunities and demonstrate safe work practices.
- Continue learning and improving while working toward results.
- Adhere to company policies and procedures, including those for discounts, promotions, and inventory management.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Employee discounts
- Potential competitive bonus and/or commission plan
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
