(USA) Optician, Dual-Licensed – Sam’s Club (OH & SC only). Full-Time. Reynoldsburg, OH. $31.00+ USD Hourly

Walmart • Reynoldsburg, OH

8d • $31 - $39 • Onsite

About The Position

The Dual-Licensed Optician at Sam’s Club provides member service and supports optical sales and services. The role involves educating members on eyewear use and care, assisting with contact lens insertion, removal, and hygiene, helping members choose optical products, and completing eyewear and contact lens orders. It includes measuring pupillary distance and position of wear, adjusting and repairing frames, inspecting eyewear before dispensing, troubleshooting non-adapt issues, and coordinating with laboratories and optometrists. The optician monitors trial lens inventory, maintains and calibrates equipment, and coordinates equipment repairs. Where applicable and under an optometrist’s guidance, the role schedules appointments, performs pre-testing, records results, supports optometrist services, and collects payments for doctor or telehealth services.

The position also maintains optical merchandise and sales-floor presentation, processes purchases, returns, refunds, exchanges, insurance claims, and payments, and maintains records in compliance with HIPAA and company procedures. Responsibilities include supervising, training, and sponsoring associates as required, maintaining state licensure and applicable certifications, and completing required training and continuing education. The role leads and participates in teams, supports business processes and improvement efforts, and promotes compliance with company policies, ethics, and standards.

The position is full-time and based at Sam’s Club in Reynoldsburg, Ohio. The hourly wage range is $31.00 to $39.00, with possible premiums in specified circumstances. Sam’s Club also offers performance-based bonus awards and a range of benefits, subject to eligibility and plan terms.

Requirements

• As required by state regulations, register and maintain Optician in Charge status.
• Maintain active state licensure.
• Maintain active ABO and/or NCLE certification through the American Board of Opticianry (ABO) and National Contact Lens Examiners (NCLE).
• Be eligible and willing to sponsor Apprentice Optical Technicians as required by state regulations.
• High school diploma or equivalent, unless state-specific regulations require advanced education.
• Be eligible to become an apprentice optician, optician, or member of the Vision or Optical department.
• As required by state regulations, maintain an NPI number and licensure.

Nice To Haves

• Associate’s degree in opticianry, healthcare, or a related field and three years of experience in optical service, or four years of experience in healthcare, optical services, or retail operations.
• Experience with insurance processing and electronic health records.

Responsibilities

• Acknowledge members, identify their needs, assist with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
• Promote and educate members about health and wellness services.
• Stock, organize, sign, price, and maintain optical merchandise and displays; handle claims and returns, zone the area, and identify damaged or high-shrink merchandise.
• Receive and organize optical merchandise, use equipment appropriately, and complete required paperwork, logs, and documentation.
• Where applicable, receive and maintain hearing-aid inventory and process related sales and refunds through POS systems.
• Operate registers and related hardware; process purchases, payments, returns, refunds, and exchanges according to applicable procedures.
• Educate members on eyewear use and care and provide contact lens insertion, removal, and hygiene guidance.
• Sell optical products and services; help members make purchasing decisions, measure and adjust or repair frames and lenses, complete orders, and identify and verify prescriptions.
• Measure pupillary distance and position of wear for various lens types using manual and digital systems.
• Inspect eyewear before dispensing, including compound prism verification, and troubleshoot member non-adapt issues.
• Communicate with laboratories and optometrists about job status, product updates, and reordering expired lenses.
• Process optical eyewear and contact lens orders, monitor trial lens inventory, and ensure optical equipment is clean and calibrated.
• Troubleshoot equipment failures and coordinate repairs.
• As applicable and under an optometrist’s guidance, schedule patient appointments, perform pre-testing, record results, support OD services, and collect payments for doctor or telehealth services.
• Schedule and confirm member visits in accordance with company policies, procedures, and applicable laws.
• Maintain and file records in compliance with HIPAA and company procedures.
• Where applicable, request, review, and process insurance claims and payments for doctor services, and process claims, payments, and chargebacks for eye-care materials.
• Supervise, train, and sponsor associates as required, including serving as a preceptor for associates in company-funded educational programs.
• Complete assigned virtual and hands-on training and maintain required certifications, licensure, and applicable NPI registration.
• Participate in continuing education and internal development opportunities and meet state board requirements to maintain licensure without a lapse.
• Lead and participate in teams by sharing resources and information, coordinating work, supporting quality and timelines, and helping others adapt to change.
• Develop, communicate, and implement processes and practices; collaborate with stakeholders, analyze information, monitor results, and identify improvement opportunities.
• Model and support compliance with company policies, procedures, ethics, and integrity standards; assist management with addressing ethical and compliance issues.
• Embrace individual differences, build trusting team relationships, communicate positively, and help develop and recognize others.
• Serve customers and members, make informed decisions, and balance priorities with consideration for the team and stakeholders.
• Demonstrate curiosity, resilience, continuous improvement, and openness to new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or paid protected time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program for eligible full-time and part-time associates, including tuition, books, and fees for eligible programs.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED