USA) Optician, Licensed – Sam’s Club. Full-Time. Reynoldsburg, OH. $29.00+ USD Hourly

Walmart•Reynoldsburg, OH

8d•$29 - $37•Onsite

About The Position

The Licensed Optician at Sam’s Club provides member service and promotes health and wellness services. The role supports members with eyewear and contact lens purchases, education, fitting, adjustments, repairs, order processing, prescription verification, and dispensing. It maintains Optical merchandise, inventory, equipment, records, and the sales floor, and processes member transactions and applicable insurance claims and payments. As applicable and under the guidance of a contracted or associate Optometrist, the position schedules appointments, performs pre-testing, records results, and supports optometric services. The Licensed Optician maintains required licensure, certifications, and NPI registration where applicable; trains and sponsors associates as permitted or required by state regulations; and participates in continuing education and development. The role also leads and contributes to teams, helps implement business processes, and supports company policies, ethics, and compliance.

Requirements

Maintain active state optician licensure and/or registration and meet state continuing education requirements.
Register and maintain Optician in Charge status as required by state regulations.
Maintain active ABO and/or NCLE certification through the American Board of Opticianry and National Contact Lens Examiners.
Be eligible and willing to sponsor Apprentice Optical Technicians as required by state regulations.
Maintain an NPI number and licensure as required by state regulations.
High school diploma, GED, or equivalent, unless state-specific regulations require advanced education.

Nice To Haves

Associate’s degree in opticianry, healthcare, or a related field and three years of experience in optical service, or four years of experience in healthcare, optical services, or retail operations.
Experience with insurance processing and electronic health records.

Responsibilities

Acknowledge members, identify their needs, help with purchasing decisions, locate merchandise, resolve concerns, and promote company products and services.
Promote and educate members about health and wellness services.
Maintain merchandise presentation and the Optical sales floor, including stocking, organizing, pricing, signing, zoning, handling claims and returns, and identifying damaged or shrink-prone goods.
Receive, audit where applicable, stock, and maintain Optical and hearing aid inventory; complete related paperwork and documentation.
Operate registers and related equipment, process purchases, and assist with payments, returns, refunds, and exchanges.
Educate members on eyewear use and care and provide contact lens insertion, removal, and hygiene guidance.
Sell Optical products and services; assist with purchases, measure and verify prescription information, complete eyewear and contact lens orders, and adjust or repair frames and lenses.
Measure pupillary distance and position of wear for lens types including bifocal, trifocal, occupational, and progressive lenses using manual and digital systems.
Inspect eyewear before dispensing, including compound prism verification; troubleshoot non-adapt issues and communicate with laboratories and optometrists about job status, product updates, and expired lens reorders.
Process eyewear and contact lens orders, monitor trial lens inventory, and maintain optical equipment calibration and cleanliness.
Troubleshoot equipment failures and coordinate repairs.
As applicable and under an Optometrist’s guidance, schedule patient appointments, perform pre-testing, record results, and support optometric services.
Collect payments for doctor or telehealth services; schedule and confirm member visits in accordance with company procedures and applicable laws.
Maintain and file records in compliance with HIPAA and company procedures; request, review, and process applicable insurance claims, payments, and chargebacks for doctor services and eye care materials.
Supervise, train, and provide state-registered sponsorship for unlicensed associates and, where applicable, licensed associates enrolled in company-funded educational programs.
Complete required virtual and hands-on training, maintain applicable certifications and licensure without lapse, maintain NPI registration where applicable, and participate in continuing education and internal development.
Lead and participate in teams by sharing resources and information, coordinating work, supporting quality and timelines, and helping others adapt to change.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, analyzing information, monitoring results, and addressing improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards; guide associates in applying them and assist management with addressing compliance issues.
Model the company’s values by respecting individual differences, building relationships, mentoring others, serving members, and pursuing continuous improvement.

Benefits

Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company-paid Live Better U education program, including tuition, books, and fees for eligible programs
Performance-based bonus awards