Licensed Optician - Meta Lab Store

Channel Partners • Scottsdale, AZ

6d • $32 - $40

About The Position

The Meta Experience Optician plays a key role in building lasting client relationships, delivering luxury service, and ensuring high optical quality. The role supports the Store Manager in driving sales performance, mentoring team members, and maintaining compliance with optical standards. The optician helps clients select and receive eyewear suited to their prescriptions, lifestyles, and preferences, while providing precise measurements, fittings, adjustments, and prescription guidance. The role also contributes to store presentation, inventory management, product knowledge, team development, and compliance with applicable laws and customer privacy requirements.

Requirements

• High school diploma or equivalent.
• Active American Board of Opticianry (ABO) certification.
• Ability to produce and display credentials in a conspicuous location on site.
• At least 2 years of sales experience in luxury retail or premium service environments.
• Strong knowledge of optical theory, practices, and current technologies.
• Proven ability to build and maintain a loyal client base.
• Exceptional communication and interpersonal skills with a polished, professional presence.
• Results-driven approach, strong problem-solving skills, and resourcefulness.
• Proficiency with digital tools and retail systems.
• Flexibility to work evenings, weekends, and holidays.
• Ability to perform the physical demands described, including standing, walking, customer interaction and demonstrations, repetitive use of hands, arms, and legs, grasping, frequent lifting and carrying up to 25 pounds, occasional lifting and carrying up to 50 pounds, and continuous hand-eye coordination and fine manipulation.
• Ability to work comfortably with varied lighting conditions, including occasional flashing or contrasting light patterns.

Responsibilities

• Deliver an exceptional client experience and cultivate long-term relationships through personalized service and follow-up.
• Guide clients in selecting frames and lenses suited to their lifestyle, prescription, and style preferences.
• Sell, facilitate the sale of, and dispense prescription and non-prescription eyewear.
• Troubleshoot and answer customer questions, including providing prescription troubleshooting and lens technology recommendations.
• Adhere to applicable state laws and requirements and act as a liaison with customers’ optometrists.
• Perform precise measurements, fittings, and adjustments to ensure eyewear accuracy.
• Stay informed about optical innovations, fashion trends, and product knowledge to drive engagement and sales.
• Maintain visual presentation and operational excellence across sales floor and stock areas.
• Manage inventory accurately and accountably.
• Train, coach, and mentor team members to improve performance and service standards.
• Embody Meta Labs’ mission, values, and culture; celebrate wins, lead by example, and inspire others.
• Follow applicable privacy laws regarding prescriptions and personally identifiable customer information.

Benefits

• Weekly pay schedule and early wage access.
• Health and wellness benefits plans.
• Paid time off and holidays.
• Paid training.
• 401(k) with employer matching.
• Referral bonus.
• Flexible spending accounts for parking, transit, dependents, and healthcare costs.
• Bonus potential.
• Opportunity to work with a growing company that rewards and promotes employees.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED