Licensed Optician - Meta Lab Store

Channel Partner Solutions. • Scottsdale, AZ

5d

About The Position

The Meta Experience Optician builds lasting client relationships, delivers luxury service, and ensures high standards of optical quality. The role supports the Store Manager in driving sales performance, mentoring team members, and maintaining compliance with optical standards.

The Optician guides clients in choosing frames and lenses suited to their prescription, lifestyle, and preferences; facilitates eyewear sales and dispensing; performs precise measurements, fittings, and adjustments; and provides prescription troubleshooting and lens technology recommendations. The role also maintains the sales floor and stock areas, manages inventory, keeps current on optical innovations and fashion trends, and coaches team members. Strict compliance with applicable state laws and privacy requirements for prescriptions and personally identifiable customer information is required.

Requirements

• High school diploma or equivalent.
• Active American Board of Opticianry (ABO) certification.
• Ability to produce and display credentials in a conspicuous location on site.
• At least 2 years of sales experience in luxury retail or premium service environments.
• Strong knowledge of optical theory, practices, and current technologies.
• Proven ability to build and maintain a loyal client base.
• Exceptional communication and interpersonal skills with a polished, professional presence.
• Results-driven, with strong problem-solving skills and resourcefulness.
• Proficiency with digital tools and retail systems.
• Flexibility to work evenings, weekends, and holidays.
• Ability to engage with customers while talking, standing, walking, and conducting product demonstrations, including repetitive use of hands, arms, and legs and grasping.
• Frequently lift and carry up to 25 pounds and occasionally lift and carry up to 50 pounds.
• Continuous hand-eye coordination and fine manipulation.
• Ability to work comfortably with varied lighting conditions, including occasional flashing or contrasting light patterns.

Responsibilities

• Deliver an exceptional client experience and cultivate long-term relationships through personalized service and follow-up.
• Guide clients in selecting frames and lenses suited to their lifestyle, prescription, and preferences.
• Engage in the sale and facilitation of sales, and dispense prescription and non-prescription eyewear.
• Troubleshoot and answer customer questions; provide prescription troubleshooting and lens technology recommendations.
• Adhere to applicable state laws and requirements, and act as a liaison with customers’ optometrists.
• Perform precise measurements, fittings, and adjustments to ensure eyewear accuracy.
• Stay informed about optical innovations, fashion trends, and product knowledge to support engagement and sales.
• Maintain visual presentation and operational excellence across sales floor and stock areas.
• Manage inventory accurately and accountably.
• Train, coach, and mentor team members to elevate performance and service standards.
• Embody the company’s mission, values, and culture; celebrate wins, lead by example, and inspire others.
• Strictly follow privacy laws concerning prescriptions and personally identifiable customer information.

Benefits

• Weekly pay schedule and early wage access.
• Health and wellness benefits plans.
• Paid time off and holidays.
• Paid training.
• 401(k) with employer matching.
• Referral bonus.
• Tax savings through flexible spending accounts for parking, transit, dependents, and healthcare costs.
• Bonus potential.
• Opportunity to work with a growing company that rewards and promotes employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED