Inventory Specialist Jobs

About The Position

Requirements

• Internal candidates: six months of prior work experience with Walgreens. External candidates: one year of prior retail work experience.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

• Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers.
• Champion on-shelf availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
• Validate and ensure planogram accuracy.
• Review and coordinate appropriate use of reports and system applications that affect inventory balances and pricing.
• Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
• In designated stores, open or close the store when management is absent, including system start-ups, cash handling, cashier duties, and store readiness.
• Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
• Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are present, take appropriate action on delivered or missing products, and open tickets to correct inaccurate orders.
• Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, including required tote audits and shortage or damage reporting.
• Complete the end-to-end on-shelf availability process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
• Complete pharmacy recalls and returns in accordance with policy, facilitate applicable excess-inventory returns or transfers, and verify pharmacy and prescription claims postings.
• Execute pricing activities, including price changes, markdowns, signage, and additional regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
• Update on-hand quantities for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
• Ensure inventory compliance with state and local laws for regulated products.
• Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
• Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
• Keep counters and shelves clean and well merchandised.
• Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
• When serving as leader on duty in designated stores, operate the assigned POS and complete sales, returns, refunds, voids, cash drops, and related transactions and records.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training, complete e-learning and safety modules, and maintain required state pharmacy licensing or certification.
• Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
• Complete additional activities and tasks as assigned.