Inventory Specialist

Walgreens•El Paso, TX

5d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory activities such as receiving, counting, ordering, and returns; champions On-Shelf Availability; and handles receiving, pricing, returns, inventory processes, and planogram accuracy. It also reviews and coordinates use of reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for shipment overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of management and carry out associated start-up, cash-handling, cashier, and store-readiness duties. The role engages customers and models customer-service practices. It executes and coaches inventory and delivery processes, maintains accurate inventory records and counts, supports physical inventory, and completes front-end and pharmacy pricing, ordering, returns, and compliance activities. The position also attends company training, completes required e-learning, maintains pharmacy credentials when required by the state, and communicates between management and team members.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
For internal candidates: an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, transfers, claims, and inventory counts under the pharmacist-in-charge’s supervision.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Receive, scan, count, price, and process store inventory; validate planograms and maintain accurate on-hand quantities.
Review and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
Maintain front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods.
Open or close designated stores in the absence of store management, including required system start-ups, cash handling, cashier duties, and preparing the floor and stockroom for business.
Engage customers, offer assistance, resolve issues when serving as leader on duty, and model customer-service best practices.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present; verify physical delivery, follow up on missed scheduled receipts, and open tickets to correct inaccurate orders.
Complete or verify pharmacy shipment postings and related order, tote-audit, shortage, and damage-reporting activities.
Complete pricing activities, including price changes, markdowns, signage, and required regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain inventory counts and on-hand accuracy in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing sales floor, stockroom, and pharmacy and auditing the third-party team on inventory day.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, operate the point-of-sale system and handle sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and obtain and maintain pharmacy credentials as required by the state.
Coach and develop team members on inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.