Inventory Specialist

Walgreens•Independence, MO

10d•$18 - $23

About The Position

The Inventory Specialist is responsible for executing, monitoring, and training inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, planogram accuracy, and other in-store inventory processes. The specialist also uses reports and system applications to help maintain accurate on-hand balances and pricing, and carries out asset protection processes and claims for inventory discrepancies or damaged goods. In designated stores, the specialist may open or close the store in the absence of store management and serve as the leader on duty. The role engages customers, models customer-service practices, coaches team members, and supports store operations, package delivery, pickup, and point-of-sale activities. Pharmacy inventory duties are performed under the supervision of the pharmacist-in-charge. The specialist attends required training and maintains a pharmacy license or certification when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge.
Receive, count, price, return, and manage in-store inventory; validate planograms and champion On-Shelf Availability.
Review and coordinate the use of reports and system applications affecting inventory balances and pricing accuracy.
Execute front-end and pharmacy asset-protection techniques and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete required systems start-ups and cash handling, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store; address undelivered or inaccurate orders and open tickets as needed.
Verify pharmacy shipments and daily order postings, complete tote audits when necessary, and report shortages or damaged products.
Complete On-Shelf Availability processes, including disposals, call-ins, vendor returns, and scan outs and scan-out returns for subscribed departments.
Complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns, applicable transfers, and verification of prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, inventory functions, package returns, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the POS system and handle related records, returns, voids, refunds, cash drops, and change requests.
Follow company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete required e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.