Inventory Specialist

Walgreens•Gulf Breeze, FL
•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and handles receiving, counting, ordering, pricing, returns, planogram accuracy, and On-Shelf Availability. It also reviews reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform related startup, cash-handling, cashier, and readiness tasks. The position engages customers and models service practices, while coaching team members on inventory processes and supporting store operations, package delivery, pickup, and physical inventory activities. Pharmacy inventory duties are performed under the supervision of the pharmacist-in-charge. The role also completes company training, maintains any state-required pharmacy license or certification, and serves as a liaison between management and non-management team members.

Requirements

  • At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
  • Fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior Walgreens work experience, with an evaluation on file.

Responsibilities

  • Execute, monitor, and train inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory management, including receiving, counting, ordering, returns, and shipment verification.
  • Manage in-store inventory processes, including receiving, counting, pricing, returns, planogram validation, and On-Shelf Availability.
  • Review and coordinate appropriate use of reports and system applications affecting on-hand balances and pricing.
  • Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
  • In designated stores, open or close the store in the absence of store management and complete required system startup, cash handling, cashier, and store-readiness tasks.
  • Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service practices.
  • Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
  • Scan deliveries while vendors are present, take appropriate action on received or undelivered orders, and open tickets to correct inaccurate orders.
  • Under the pharmacist-in-charge's supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, shortage reports, and damaged-product reports.
  • Complete the On-Shelf Availability process, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns for applicable departments and pharmacy.
  • Under the pharmacist-in-charge's supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy claims.
  • Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other regulatory pricing tasks.
  • Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
  • Update on-hands for designated pull-and-quarantine items and place items in the designated holding area.
  • Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
  • Maintain inventory compliance with state and local laws for regulated products.
  • Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
  • Prepare for and support physical inventory, including preparing store areas and auditing the third-party inventory team.
  • Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
  • Assist and coach the store team on package delivery activities and support the Pickup Program.
  • When serving as leader on duty in designated stores, operate the POS and handle sales records, returns, voids, refunds, cash drops, and change requests.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Attend company training and complete e-learning modules, including safety training.
  • Obtain and maintain a valid pharmacy license or certification when required by the state.
  • Coach and develop team members' inventory-system capabilities, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
  • Complete additional activities and tasks as assigned.
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