Inventory Specialist

Walgreens•Raleigh, NC

5d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection. In designated stores, the specialist may open or close the store or serve as leader on duty in the absence of store management. The position also supports customer service, store operations, package delivery and pickup activities, inventory compliance, physical inventory preparation, and the coaching and development of team members. Pharmacy activities are performed under the supervision of the pharmacist-in-charge where specified. The specialist attends company training and maintains any pharmacy license or certification required by the state.

Requirements

For internal candidates, six months of prior work experience with Walgreens; for external candidates, one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and verifying shipment postings.
Champion On-Shelf Availability and carry out receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and use reports and system applications to support accurate on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for warehouse and vendor overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store in the absence of management, completing required system start-ups, cash handling, cashier responsibilities, and store readiness activities.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present; take appropriate action on deliveries, contact vendors about missed scheduled receipts, and open tickets to correct inaccurate orders.
Complete or verify pharmacy order postings, tote audits, and reporting of shortages or damaged products under the supervision of the pharmacist-in-charge.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and returns.
Complete pharmacy recalls, vendor returns, damaged and non-controlled salvage returns, excess inventory returns or transfers where applicable, and verify pharmacy claims under the supervision of the pharmacist-in-charge.
Execute pricing activities, including price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update pull-and-quarantine on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the POS and complete related price verifications, corrections, returns, refunds, voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.