Inventory Specialist

Walgreens•Bellefontaine, OH

5d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, and related inventory processes. It also reviews and coordinates the use of reports and system applications that affect on-hand balances and pricing, maintains asset protection practices, and files claims for shipment overages, shortages, order errors, and damaged goods. The position supports customer service by greeting customers, offering assistance, and modeling service best practices. In designated stores, the Inventory Specialist may serve as leader on duty, resolve customer issues, open or close the store in the absence of management, and perform related operational, cash-handling, and point-of-sale tasks. The role carries out front-end and pharmacy inventory operations, including processing deliveries and orders, maintaining accurate counts and records, completing pricing and returns, preparing for physical inventory, and supporting package delivery and pickup activities. Pharmacy tasks are performed under the supervision of the pharmacist-in-charge where specified. The Inventory Specialist also attends required training, completes e-learning, maintains any state-required pharmacy license or certification, and communicates and coaches team members on inventory systems and assigned tasks.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
For internal candidates: an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment postings, tote audits, claims, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge where specified.
Champion on-shelf availability; receive, count, price, and process returns; validate planogram accuracy; and maintain inventory processes throughout the store.
Review and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques, and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store in the absence of management and complete required systems start-ups, cash handling, cashier duties, and readiness tasks.
Greet customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physically delivered products, follow up on missed scheduled receipts, and open tickets to correct inaccurate orders.
Complete on-shelf availability processes for planogrammed departments, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and applicable regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Maintain inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, organize files, and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning modules and safety training, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members in inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.