Inventory Specialist

Walgreens•Fair Lawn, NJ

5d•$19 - $24•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; manages in-store inventory processes; and validates planogram accuracy. The specialist also reviews reports and system applications affecting on-hand balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods. The role supports customer service and store operations, including coaching team members, managing deliveries and inventory records, completing pricing activities, maintaining accurate counts, and assisting with physical inventory. In designated stores, the specialist may open or close the store and serve as leader on duty, handling required systems, cash and point-of-sale functions, customer issues, and task communication. Pharmacy duties are performed under the supervision of the pharmacist-in-charge where specified. The specialist attends required trainings, completes e-learning, maintains any state-required pharmacy license or certification, and performs other assigned tasks.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and verification of shipments and claims, under pharmacist-in-charge supervision where specified.
Manage On-Shelf Availability processes, planogram accuracy, inventory counts, pricing, returns, disposals, call-ins, scan-outs, and on-hand quantity accuracy.
Review reports and system applications that affect inventory balances and pricing, and coordinate their proper use.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
Engage customers and model customer-service best practices; resolve customer issues when serving as leader on duty in designated stores.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and correcting orders.
Scan deliveries while vendors are still in the store; verify receipt and report or correct delivery and order discrepancies.
Complete pricing activities, including daily price changes, markdowns, signage, and regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and manage designated pull-and-quarantine items and maintain accurate inventory records and supporting invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including sales-floor, stockroom, and pharmacy preparation and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; assist with package delivery activities and the Pickup Program.
When serving as leader on duty in designated stores, open or close the store, perform required cash-handling and point-of-sale tasks, and ensure the floor and stockroom are ready for business.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete required e-learning, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach team members on inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other tasks as assigned.