Inventory Specialist

Walgreens•Houghton, MI

5d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, in-store inventory processes, and planogram accuracy. It also reviews and coordinates appropriate use of reports and system applications that affect on-hand balances and pricing, maintains asset-protection practices, and files claims for inventory discrepancies and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform associated system start-ups, cash handling, cashier duties, and preparation of the sales floor and stockroom. The role provides customer service, coaches team members on inventory and operational procedures, and may serve as leader on duty. The position carries out front-end and pharmacy receiving, ordering, inventory counts, pricing, returns, claims, compliance, and recordkeeping. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist also helps prepare for physical inventory, supports package delivery and pickup activities, attends required training, and maintains a state-required pharmacy license or certification.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure the accuracy of planograms.
Review and coordinate proper use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management and complete required systems start-ups, cash handling, cashier duties, and floor and stockroom preparation.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; follow One Box receiving procedures, address undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge’s supervision, verify pharmacy shipments and post pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan-outs and scan-out returns for subscribed departments and pharmacy.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns, and applicable interstore transfers; verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, correct signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate on-hand quantities in basic departments, the stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
Ensure inventory compliance with state and local laws for regulated products, including alcoholic beverages and tobacco products.
Maintain inventory records, receive and post front-end products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales in the POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete additional assigned activities and tasks.
Attend company training and complete e-learning modules, including required safety training.
Obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.